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“Our phone system just got switched to an upgraded version and we couldn’t be happier! The older version worked just fine but the quality in the new one is even better. Great support staff and customer service. I appreciate they have a dedicated team for us whenever we need something.”
“Erin at Verizon is truly exceptional. From the moment I walked in, he was professional, patient, and genuinely kind. He took the time to explain everything clearly, made sure I understood all my options, and never made me feel rushed or pressured. What really stood out was how much he cared about making sure I left happy and confident in my decision.
Erin went above and beyond for me. He knowledgeable and has amazing communication skills. He absolutely deserves to be recognized. Verizon is lucky to have someone as dedicated and outstanding as Erin on their team. Keep him !!”
“Rachel was the bomb incredible service I came from Hawaii where I could not get a phone and she made it happen and fixed my account. Thank you for going above and beyond Rachel you are so impressive!”
“Adam at the 86th location was amazing! When I came in, both of the employees were very welcoming from the start. Adam helped me trade in my device for an upgrade and he made the process easy and fun. He explained everything in thorough and I left very satisfied! He definitely earned my business and I will be back to this location for him.”
12 - 8AM 12PM - 12AM
3919 Lafayette Rd, Indianapolis
Internet Service Providers
“I switched from Verizon to T-Mobile earlier this week and Dani helped me through the entire process, and I even came back the day for some help that was above and beyond what she needed to do. Very nice lady, great to work.”
“I had such a great experience yesterday — it really made up for all my past visits. I interacted with, I believe, a manager-in-training named David, who provided excellent customer service. He efficiently resolved my issue, and I ended up making a purchase. I was in and out of the store in less than 20 minutes! Such a smooth and pleasant experience. I’ll definitely be seeking out David for assistance in the future.”
“My wife and I went in a week ago to see about putting both our phones on one 55+ plan, mine was with another carrier. In a matter of 20 minutes we were leaving with exactly what we wanted for less than we thought it would cost. The staff was awesome, professional, knowledgeable and extremely nice! Very satisfying experience!!”
“My family and I were looking to switch phone providers. After being with Sprint for years, merging with T-Mobile, we’ve been having lots of issues getting coverage out in the country. After doing some research and talking with friends and family, we decided to make the switch to Verizon. We showed up and were helped by Korey Givens. He was amazing! He did an excellent job at explaining every plan, how good the coverage is, the benefits of switching, and the features of each phone. The patience he has is really incredible too! After the 2 1/2 hour process of switching providers and getting new phones, he even made an effort to give us his card to text and call for any issues. He really is an excellent and efficient employee and I hope he gets the appreciation he deserves from the company.”
“Smooth and easy experience! Cam made it quick and easy to understand, making sure I received all additional accessories I needed. Comfortable atmosphere and location! Highly recommend!”
Open 24 hours
1 N Main St, Whitestown
Internet Service Providers
“We have the TDS Fiber at our house. We are getting a solid 300 mbps. It is the fastest internet we ever had. The TV service is great as well. Our bill is the same every month. Love it!”
“Aiden did a great job at helping me fix my phones with mixed esims. He was attentive and solved my problem. There are a lot reviews talking about lack of service or capabilities. T-Mobile Authorized Retailers are not the same as official T-Mobile stores and may have some limitations that only T-Mobile themselves have to handle.”
“Reliable service from a local company offering the same access of one of the major carriers. Good pricing for stand-alone internet without bundling of multiple services to get the best deal.”
“Rychard was awesome! We came in with about 4 things that needed to be solved and he stayed all the way up until closing to make sure we got everything we needed. We appreciate the awesome service.”
“Came into the store with an issue that Verizon online customer service was unhelpful with, and Greg took the time to listen and give his best assistance for my problem. I appreciate that he tried every avenue available to him to help me. Thanks, Greg!!”
“Alex at the 86th street store is AWESOME! He went above and beyond trying to get our address fixed in the system. Got internet and tv but ended up canceling the tv service the next day because it was crazy slow and don't like the guide. Went back to YouTube tv but kept xfinity internet. Give the guy a raise, he's great on customer service! Downright good human too, he was feeding the homeless on Christmas day.”
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“Upon going into T-Mobile and Zionsville, I was greeted by Chloe instantly as I went in the door and she took care of everything I needed even when their system had a few troubles she navigated through an instant instantly and got me right where I needed to be sent me on my way. GOOD job Chloe! ?”