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September 2023
Anissa in the Ames office is simply amazing. If all of your representatives are as awesome as Anissa, your customers are in the best hands. She not only made my problem feel like it was so easy to solve, she also added her own personal touches. She is so kind. She deserves the highest accolades!!! And probably a raise…..??
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May 2023
I haven't banked with them yet, but I know they are the coolest bank I have visited. Instead of bank music, this morning they were playing Metallica's Master of Puppets. Good choice.
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September 2022
I am amazed by how quickly my calls are answered at this location. Today I called and a very friendly staff member named Gaby helped me. She helped me quickly and painlessly. I’ve called this location in the past and have had a great experience every time. Thanks!