Medicap Pharmacy® is known for its friendly and caring service, with a focus on personalized health care. The staff, especially pharmacists like Levi, are helpful, patient, and attentive to individual needs. Many customers appreciate the welcoming atmosphere and feel that the staff truly understands and cares about their health. The pharmacy offers a range of services, including prescription filling, immunizations, health screenings, and diabetes education. They also provide free local delivery, making it convenient for patients. Customers have praised the professionalism and helpfulness of the staff, highlighting Levi’s approachability and willingness to research and assist with medical questions. However, some challenges have been noted. A few customers expressed frustration with frequent issues related to prescription stock, especially with common medications that are not always available in a timely manner. Delays and restrictions on ordering in advance can sometimes leave patients without necessary medications, which is concerning for their health and reliability. Despite this, the overall experience at Medicap Pharmacy is positive, with many choosing to switch from larger chains to enjoy the more personalized and attentive care. Overall, Medicap Pharmacy is appreciated for its knowledgeable staff, commitment to health care, and a friendly environment that puts customer needs first.
Medicap in Ames is spectacular. With very Dr. telling you something different about the medication you take, it is great to know you have a go to team to make sure you do what is right and not harmful. Levi and everyone there are so friendly and reliable. Thank you all.
December 2025
Great experience! This pharmacy is neat and clean. They also keep the temperature at a comfortable level. The employees take care of business with the right attitude. I can’t wait to return.
August 2025
Friendly, convenient, and no wait when I stopped in.
