9:30AM - 5:30PM
215 Main St, Ames
Shoe Stores
“I would recommend going to shoe carnival always. I've never had any bad luck there. I do buy almost every one of my shoes there. They did not have the particular shoe my granddaughter wanted in her size so they called other stores until they located which store had that shoe and we were able to pick it up that day in the Ames location. So I'm very happy with the customer service on both stores Ankeny and Ames.”
“I took my aging mom in for a new pair of shoes to keep her from tripping and falling. The young man who helped us was wonderful. His customer service was excellent, he knew what shoes would work for her and he took the time to make sure she got what she needed. You won’t get that kind of attention at Shoe Carnival. AMAZING.”
10AM - 7PM
2801 Grand Ave, Ames
Shoe Stores
“I received the BEST most INCREDIBLE customer service from everyone in the store today. It’s been YEARS since I have received service like that.
I was desperately in search of jeans that fit. Low rise in particular. I went from sobbing in the dressing room to happy tears in my way out with 2 pairs that fit! (They found me a cute shirt even too!)
I wish I could give every single person who helped me a big huge hug! They can’t possibly know how wonderful they made me feel. They kept reassuring me it would be okay and they would find something, and they did. Thanks guys. Seriously ? they deserve a raise or at least a pizza party…
Will definitely be returning soon!”
“I had a very good experience with sale stuff Justin ^^ also other stuff. they are with friendly and patient help me found a right shoes for me .
Thanks for the hard work for customers like me :)”
“I have different size feet and require a specific fit and style. For over a decade this family owned store has provided the most friendly and helpful service I have experienced at any shoe store, in fact, at any store. Having moved from Ames, the Emerhoff family is still caring for me from a long distance. As I told them today, I was excited to receive my favorite shoes in the mail from my favorite shoe store.”