The Staples store offers helpful and friendly staff, with employees who go above and beyond to provide great customer service, especially in the copy and shipping area. Shoppers can find nice items like home office furniture for good prices. However, the store often has issues with clearly marked prices on items and can lack associates on the sales floor. The aisles are sometimes messy with items strewn about, and the bathroom facilities appear unclean.
I was pleasantly surprised when I brought in my year old computer that I had purchased in another state, to the Ames Staples. They seemed short-handed at first, but I quickly saw that they worked as a team. With Amazon taking a lot of their time, it didn't seem like the old Staples I knew, but they quickly found Niko, the... read full comment
February 2026
Very dissatisfied with my experience. The issue was not the service itself, but the way it was handled. It’s not what was said — it’s how it was said. The interaction felt rude and dismissive, which made the overall experience unpleasant.
January 2026
I’ve tried to give them my business twice but was extremely dissatisfied both times.
