“Sumi, at the Ames, Iowa store, Wheeler St., is absolutely the best! I had MANY returns today and she was so patient and kind! She helped other customers while I was pulling up my barcodes, so that a line didn’t form. If you’re in the area and have a UPS return, visit Sumi!!?”
“The United States Postal Service (USPS) Office in Ames is a reliable and efficient place to take care of your mailing needs. The staff are generally helpful and professional, and they assist with questions about shipping, packages, and post office services. The location is easy to find and has adequate parking nearby. It can get a bit busy at times, especially around peak hours, but overall it provides the standard postal services you expect with fairly quick service. A solid choice for mailing and shipping in Ames.”
“Called after they closed without knowing and someone that happened to be there totally saved me by adding my apt number to my package so it could be delivered properly. Super happy with how willing he was to help me out”
“I was pleasantly surprised when I brought in my year old computer that I had purchased in another state, to the Ames Staples. They seemed short-handed at first, but I quickly saw that they worked as a team. With Amazon taking a lot of their time, it didn't seem like the old Staples I knew, but they quickly found Niko, the computer tech person who quickly handled my concern with respect and humor and began to work on fixing the connection problem. Later that afternoon, after much work and expertise, Niko called to tell me he had fixed it. It was far better than I expected on short notice and I am grateful. Niko is a gem and should be given responsibility and compensation. His professionalism was excellent, his customer service was exceptional, and he was careful not to overpromise. By afternoon, my computer was fixed. Niko saved my day! I'll be back. I'm so glad I bought my last 2 computers and printers at Staples.”
“The less than 4 star negative reviews about this business absolutely surprise me. I have been going to this store ever since they opened and they are nothing less than OUTSTANDING in the service and work. I say this without exaggeration. I strongly recommend that you give your business to this store at least one time and then decide for yourself if they deserve your repeat business. That will be fair to them and you!”