UScellular offers exceptional service and a wide range of products, including the latest smartphones, high-speed internet, and connected home solutions. Customers frequently praise the knowledgeable staff at the Ankeny store for their helpfulness and professionalism. Reviews highlight the personalized assistance received, with employees taking the time to ensure that customers understand their products and are satisfied with their purchases. Many appreciate the availability of new Apple products on release dates and the thorough setup support provided. However, there are some concerns regarding the functionality of store displays, which can hinder the purchasing experience. Despite this, customers continue to recommend the store for its commitment to customer care and support. Overall, UScellular strives to connect people with quality communication services and maintain strong values as they grow.
José and Co really came in clutch on helping me get my phone. Not only were they very approachable and friendly, they were good listeners and were able to give me advice i’d not yet known about with my new device. Great service from start to finish.
August 2024
I had the BEST service the last couple of days. Jose was wonderful as well as 2 other gals (I didn't get their names.). I would highly recommend using this store if you hav US Cellular. Great customer service, awesome people, perfect fit for all who need anything US Cellular!!
May 2024
Brad is super helpful and knowledgeable about what he is selling. I couldn’t give more than 5 starts so 5 it is. I don’t feel like he has any ulterior motives than to just help.
