THE ANKENY LOCATION NEVER ANSWERS THE PHONE! I don't use apps and the website had me log on, then kicked me off before I could make an appointment for my son. I only get decent customer service when I walk in, but I'm not driving across town when a phone call would answer my question.
June 2025
I always have such great experiences at this Wells Fargo. My favorite employee is Ryan— he is genuinely so kind and sweet! Very personable and a fun person to interact with. I always leave feeling content with my service.
I have never had an issue with their ATM after bank hours and their NFC/tap always works!
August 2023
Worked with Julie and she was SUPER helpful. Thankful to have her as the banker at this branch near my home!
