The service is generally friendly and helpful, which is great when you have questions about your account. However, the wait times can be a bit frustrating, especially during peak hours. Overall, it's a decent bank with room for improvement.
February 2026
The older lady working the window today was kind of grumpy. I prefer the other branches over this one. Hope she has a better day!
January 2026
Thanks to the great staff at Wells Fargo in Johnston for being both friendly and professional!
