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“I forgot my wallet once, and the lady at the counter told me not to worry about paying and to 'pass the blessing.' It was such a kind gesture, especially since USPS doesn't get much support. I came back to pay her the next day, and I really appreciate the generosity. The staff here is always amazing!”
“Tabitha is perhaps the kindest postal employee we’ve ever encountered. There was an issue with our mailbox key and packages were getting lost. She went out of her way to track down all of our stuff and sorted our issues with a smile. Thank you Tabitha!!”
“The staff at the Ankeny location is the best. they work hard and keep the lines moving fast. Ankeny needs a second location due to the growth in town but the staff will keep a smile on your face while you wait.”
9:15AM - 1:15PM
263 NW Main St, Elkhart
Post Offices
“The little woman that works in there almost every time I pick up a package, she is so sweet. She the nicest but serious about her job. She’s very professional and has great customer service skills. Always there less than 5 minutes”
“Unbelievable staff. Everyone is working hard to make sure all needs are fulfilled! Even though the parking lot is packed you would hardly be able to tell. The entire store is operating so smoothly. The isles are clean and friendly. The staff is oozing helpful smiles. I got everything I need, mailed a packages, made a great friend and was on my way. I will definitely be returning. I highly recommend this location. Special thanks to Mark P. A gentlemen. A saint. A savior.”
“People come to Google maps when they have one bad experience to leave 1 star cause they are upset. If you go here regularly, it's not bad.
Employees are nice. Occasionally there's a long line”
“I went there around 10 in the morning to mail a package. There was no one at the counter. There was a sign that said to ring the bell for service. I rang the bell and someone came out right away. Service was pleasant and efficient.”
“Small but neat postal office, workers are pretty chill & polite, my packages arrived quickly and safely to my buyers and would actually answer my calls when I had questions, overall no bad experiences from this location from my personal perspective”
8:30AM - 5:30PM
1300 NE 56th St, Des Moines
Post Offices
“Got prestamped envelopes and sent out some mail. The lady at the counter was very sweet. A little busy at the end of the day but only waited in line about 5 minutes”
“Every time I have visited this USPS location, I have only been treated with respect. The staff is always friendly and helpful. The letters and packages I’ve mailed from this location have always reached the destination by the time given on the receipt. I haven't run into many long lines either. I’m usually in and out in less than 10-15 minutes except, of course the holidays. I appreciate the thankless jobs the postal workers do especially with the cuts and longer hours. The USPS company may not be around much longer with all the technology but I hope it doesn't happen. There's nothing better than receiving a card or package from someone you care about.”
8AM - 12PM 1:30 - 4:30PM
89 Paine St SE, Bondurant
Post Offices
“Had a package that was delivered to the wrong home so I filed a claim and the post office was able to retrieve and deliver it to me, Post Master even gave me a call to confirm that I received the package after the mail carrier delivered it. Great customer service and communication on behalf of the post office.”
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“The people at this post office are the best! I don’t know who Andrea is. But I just called in and she was more than willing to help answer my questions and even check on something without me without me even asking. Thank you!”