The United States Postal Service at 1165 2nd Ave is a reliable and well-regarded location that serves the community with a variety of services. It is part of the USPS, which delivers to every residential and business address across the country, managing over 157 million addresses worldwide. This location offers walk-in passport services and is known for its friendly staff, with customers often praising the helpful and caring employees who go above and beyond, even working through lunch breaks to assist. Customers appreciate the fast service, especially during package unloading, and the overall positive attitude of the staff. However, some improvements are suggested, such as fixing the inside drop box, which is often jammed, and redesigning the parking lot to make it more walk-friendly and accessible. The USPS is recognized for its commitment to secure, reliable, and affordable mail and package delivery, constantly working to improve customer experiences. Many customers express gratitude for the training and career opportunities it provides.
Third time in a row I’ve come to drop off a package before final pick up and the package drop is jammed. How they don’t have anyone checking this periodically is beyond me?
June 2026
My package said it was supposed to be here today but it sat in Des Moines usps for 2 days and it is now Saturday so it’s going to come Monday and I’m leaving for a trip Monday morning. could give 0 stars if possible.
June 2026
Canceled my passport appointment 2 hours before my appointment. Def go do another place for passport appointments.
