About Holiday Inn Express & Suites Cedar Falls - Waterloo by IHG
The Holiday Inn Express & Suites Cedar Falls - Waterloo, an IHG Hotel, offers a welcoming experience for guests. The hotel boasts a clean and well-maintained property, with comfortable rooms and an excellent breakfast buffet. The friendly and attentive staff, including Mia and the front desk manager, go the extra mile to ensure a pleasant stay. Guests appreciate the quiet location, great service, and the water pressure in the showers. While some areas, such as the dining and entry, may have temperature control issues and a strange smell, the overall experience is positive, with the cleaning staff's attention to detail and the little extras like the toilet paper roses being highlights. The hotel is a great choice for those visiting the Iowa area, with many guests expressing their intent to stay there again.
Still feels like im in the middle of nowhere. My main issue is the puffering. Im always booking at places that say they have a hottub. Most times i discover its been cemented over, or they actually meant jet tubs in the rooms. They should specify a bit more clearly
December 2025
The whole staff was great, I just wanted to give an extra thank you to Jessica. Our company van broke down and was very understanding when it came time for us to check out. We weren’t forced out the door like most places we were given time to resolve our issues and show som humanity. Thank you so much!
October 2025
Bret was outstanding. She went over and above. The property has decided not to have coffee pots in the rooms, so coffee can be gotten in the lobby. That coffee is not at all good. I will call next time to see if coffee pots are in the room, if not will not stay there.
Property Amenities: 24-hour front desk, Elevator/lift, Free breakfast, Safe-deposit box at front desk, Conference space, 24-hour fitness facilities, Business center, Laundry facilities, Dry cleaning/laundry service
