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“I absolutely love this store. Has all the retro stuff I enjoy finding. From funko to GameCube to gameboy to anything! I would have given it a 5 star but there’s this one dude that doesn’t like to communicate with anyone. He barely likes to deal with you at check out. It’s also not hard to hear him when he tries to whisper his voice carry’s. Now I know how you actually feel so when you are working I won’t be coming in anymore I’ll just wait till the next day or just go to GameStop if I’m in dire need. I’m not sure why you wouldn’t wanna talk he never seems really tht busy sitting behind counter. Plus there wasn’t very many pple maybe 3 at most and they weren’t even at the counter.”
“Jennifer assisted with the upgrading of my new phone. I hadn't had the best service at another location close by on 2 different occasions, but she restored my faith there is still exceptional customer service out there!”
“Stopped in with my daughter’s IPhone 15 not responding to touch screen. They were familiar with this issue and fixed it within half an hour. Great customer service!”
“Autumn helped me more in 30 min with 3 challenges I had than all the men at the Waterloo store in 2 in person visits. She’s amazing and I will be back here just to make sure I get the answers I need v. a sheet of paper with phone numbers on it.”
“Brad is better than excellent. His boss, Corina is here and I spoke with her about how well Brad jumps from customer to customer and keeps an eye on his other employees at the same time. I told Corina he deserves a raise. He did a wonderful job helping me today.”
“Edian was super helpful in assisting me get a new line of service for free. The manager was extremely helpful as well and very pleasant to talk to. I highly recommend coming back.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I was trespassed from the corporate store on University after they refused to close a line and I got heated and yep I cussed and got attitude after being met with attitude.
THIS store is the only reason I'm still a customer. They did what I asked and closed the account and helped me get my account figured out. Went above and beyond for customer service.”