“Jennifer assisted with the upgrading of my new phone. I hadn't had the best service at another location close by on 2 different occasions, but she restored my faith there is still exceptional customer service out there!”
“Autumn helped me more in 30 min with 3 challenges I had than all the men at the Waterloo store in 2 in person visits. She’s amazing and I will be back here just to make sure I get the answers I need v. a sheet of paper with phone numbers on it.”
“Edian was super helpful in assisting me get a new line of service for free. The manager was extremely helpful as well and very pleasant to talk to. I highly recommend coming back.”
“I was trespassed from the corporate store on University after they refused to close a line and I got heated and yep I cussed and got attitude after being met with attitude.
THIS store is the only reason I'm still a customer. They did what I asked and closed the account and helped me get my account figured out. Went above and beyond for customer service.”