The Advance Auto Parts store on 16th Avenue SW in Cedar Rapids provides automotive aftermarket products and free store services. It offers leading brands and same-day options. Available services include free battery testing, free battery and wiper installation with purchase, free engine code scanning, and free recycling. Reviews consistently highlight amazing, professional, and knowledgeable customer service. Staff members are described as fast, friendly, and always willing to help, going the extra mile with a smile. Customers report excellent and exceptional service, noting employees are helpful without seeming begrudging. The team's dedication contributes to a smooth and efficient experience, with outstanding deals and swift responsiveness to issues. This commitment to top-tier service and professionalism makes the store highly recommended, with many customers expressing gratitude for a five-star experience. The store earns high praise for its impressive and commendable operations.
They were very professional, knowledgeable and provided Excellent Customer Service. And, Nathan, helped in replacing my battery. I highly recommend this Advance Auto parts store. Thanks
January 2024
The store manager Ben is amazing along with many other employees such as John, Bri and Rob to name a few. Fast, easy, friendly service with a smile. Always willing to help out and go the extra mile. I bought new wiper blades and they even installed them. Thank you!
January 2024
John helped me install my wiper blades tonight after I had some trouble. John didn’t make it seem like it was any trouble at all, which I appreciate. It sucks when I ask for help and people seem like they’re helping begrudgingly.
