AutoZone on Mt Vernon Rd SE in Cedar Rapids, IA, is recognized as a top retailer of auto parts, including new and remanufactured items. Customers frequently praise the knowledgeable and helpful staff, particularly highlighting the exceptional service provided by employees like Shelly and Sam. Shelly has gone above and beyond, using her personal air compressor to assist a customer in need, while also providing valuable advice and support. Sam is commended for his professionalism and dedication, even customizing floor mats for a customer. Other staff members, including Landon and managers like Roy and Becky, also receive high marks for their customer service and problem-solving skills. Overall, AutoZone in Cedar Rapids is described as a reliable and friendly place for auto parts and support, making it a recommended destination for vehicle needs.
Sam was incredibly helpful. He installed my battery, used his own tools, and was pleasant the whole way through. And the rest of the team inside was positive in getting me the parts needed. Would definitely recommend and return.
January 2026
Every time I visit I get the best customer service. I appreciate everyone who works here and am so thankful to have them in the neighborhood.
December 2025
Just had to replace 2 batteries in my car. The staff at the Cedar Rapids AutoZone on Mount Vernon Road were all awesome.
Special thanks and kudos to Sam. He did a great job working with me to replace both batteries.
