AutoZone on Blairs Ferry Rd NE in Cedar Rapids is a leading retailer of auto parts, maintenance items, and car accessories. Customers consistently report great customer service, with employees described as very knowledgeable, helpful, polite, kind, and generous. Reviews highlight staff who go above and beyond to satisfy customers, even with challenging tasks and difficult vehicles. Employees are noted for being troopers who get the job done, providing explanations and teaching customers. The store is recommended, with customers stating all employees will get you what you need and that they will return anytime they need anything due to the amazing service.
Just took my car in to get a new battery. The young guy who helped me had the old battery out and the new one in less than 15 minutes from me walking in the store to leaving. Exceptional customer service, and all in the middle of a blizzard
January 2026
Ben was a great help today. I really appreciate him every time when I come in there he’s more than willing to help me and go out of his way. Thank you, Ben.
December 2025
Very impressed with the customer service at this location. I stopped in during a snow storm needing new wipers. Tom helped me get the right size and explained my options. He was also very kind and put them on for me in the cold, windy, snow.
