Best Buy offers a wide selection of tech products, including mobile gaming PCs, various electronics, and some yard tools. The store is expanding its range, and customers often find helpful staff willing to assist with purchases and provide technical advice. Employees like Bri, DJ, Griffith, Jess, and Eva are praised for their excellent customer service and knowledge, with some going out of their way to help, such as placing screen protectors on devices. While the store has a strong focus on tech items, some products like graphics cards may be out of stock, especially during busy times. The atmosphere can vary; friendly staff are available, but experiences with service quality can differ depending on the employee. Customers appreciate the helpfulness and product recommendations, though some find the appliance section less impressive. Overall, Best Buy is recognized for its good product selection and attentive service, making it a reliable place for tech shopping.
Very nice selection of tech products. They are working on expanding their range of products. It's a little unexpected to see yard tools in the store. I was impressed with all the different mobile gaming PCs they have in kiosk mode on the floor.
January 2025
I went look for a 3 in 1 charger and left with 2k worth of stuff. Confused.
January 2025
I went to the Cedar Rapids Best Buy to purchase a small printer, keyboard and mouse for a computer. Brianna was very helpful and found a wireless keyboard I could use. Thanks for the help.
