Collins Community Credit Union is known for its friendly and helpful staff who provide great service. Customers appreciate the knowledgeable team members who assist with accounts, loans, and credit cards quickly and professionally. The staff are respectful, supportive, and make clients feel at ease with their welcoming attitude and kindness. Many reviewers mention the positive environment, noting that employees are always smiling and create a fun, happy atmosphere. The credit union has a long history of excellent service, offering great advice and making banking easy and smooth. Overall, Collins Community Credit Union is a trusted, supportive, and cheerful place for banking needs.
They are always so helpful and willing to answer any and all questions. I am very happy banking here. 😊
December 2025
Before Christmas, John at the First Avenue Branch was very helpful. He researched some questions I had regarding security, and gave me information on the Collins insurance plans available. I was impressed by his willingness to take the time to answer my questions.
November 2025
Shaeligh was so helpful when I was telling her about my household insurance cost she suggested that I talk with a collins insurance staff. She contacted them for me and Ashley called and she was able to work out a policy for my house and car that fit my budget. Shaeligh is so nice and sweet.
