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“Love my new bank account with FSB there understanding and very helpful and concerned for there clients wellbeing and do there best to take care of whatever needs that they need met”
“I have been with Metco since 1974. They helped guild me through kids, kids in college, new cars, and surprises that required a cash pay out during the lean years. This is a caring, talented, and always willing to listen crew. I recommend Metco to everyone in any stage of their financial life. They are a good partner to have in your corner..”
“I need to start by saying I apologize by not catching the name of the young lady that helped me yesterday at the Westdale location. I needed to get a new debit card and she made a difficult day from a very pleasurable. We laughed and joked talked about lots of things in Iowa so I just wanted to express my appreciation. You could probably look at my My Account account and see who I dealt with if you could get her a message and just tell her the old guy from Tipton appreciated the conversation and thank you for everything and she’s a great employee for you. I explained I was maybe driving to Ames and it was pouring rain and she even told me to be careful so again great employee if you could get her a message and tell her thank you I’m sure who dealt with me is on the transaction history again thank you”
“Before Christmas, John at the First Avenue Branch was very helpful. He researched some questions I had regarding security, and gave me information on the Collins insurance plans available. I was impressed by his willingness to take the time to answer my questions.”
“We've been banking with Collins Community CU for many years as a business and their customer service is outstanding! They have always been knowledgeable and pay quick attention to each detail.”
8:30 - 11:30AM
2701 Edgewood Pkwy SW, Cedar Rapids
Banks
“I've been a customer of Bank Iowa since 2014 and they have always been a great bank. The staff are very friendly and helpful. Overall a amazing bank, would recommend.”
“I have had bank accounts, a car loan, house loan and working on my parent's accounts after they passed away all through Hills Bank and they have been the greatest help every step along the way. Special shoutout to Todd who has been a lot of help. I couldn't ask for a better group of people for help.”
“CRBT has been amazing to work with for the past year. Teresa helped me every step of the way to get financing for my small business. Liz has also been so helpful with the setup of our banking. All of the staff has been great. Your Tanning Bar definitely recommends CRBT!”
“Hills Bank (3rd Avenue SE in Cedar Rapids)
Short Review
I cannot recommend Hills Bank highly enough, truly the finest banking experience I’ve had in my legal practice. I recently established a testamentary trust and worked closely with the exemplary team at the 3rd Avenue SE branch in Cedar Rapids. Manager Destyn, along with AJ, Gavyn, and Mwange, provided exceptional service at every step. They were knowledgeable, attentive, professional, and unfailingly courteous. Their help made a complex process remarkably smooth. Hills Bank sets the standard for what a community bank should be.
Medium Review
As an attorney who focuses on wills and trusts, I regularly interact with financial institutions, and Hills Bank stands head and shoulders above the rest. My recent experience establishing a testamentary trust was nothing short of outstanding. Manager Destyn and her excellent team (AJ, Gavyn, and Mwange) brought a level of professionalism, clarity, and care that made a complicated process feel seamless.
Their communication was proactive, their guidance was thorough, and their willingness to go the extra mile was evident throughout. I confidently recommend Hills Bank to my clients, colleagues, and anyone seeking a banking partner that truly values service, expertise, and personal attention.
Long Review
In my work as an estate planning and wills attorney, I frequently collaborate with banks on trust administration. My experience with Hills Bank (particularly during the establishment of a recent testamentary trust) exceeded every professional expectation.
From the outset, Manager Destyn demonstrated outstanding leadership, deep knowledge, and an unwavering commitment to making the process efficient and precise. Her team (AJ, Gavyn, and Mwange) matched that excellence at every turn. Each of them brought professionalism, courtesy, and genuine care to every interaction. They guided me through nuanced trust requirements, anticipated needs before I raised them, and ensured that every detail was handled flawlessly.
What could have been a tedious or complicated undertaking was instead smooth, well-organized, and even enjoyable. Hills Bank doesn’t simply offer banking services, they offer true partnership, expertise, and dignity to the clients and professionals who rely on them.
For any attorney, fiduciary, or individual seeking a trustworthy and highly competent partner in trust and estate matters, Hills Bank is exceptional. Their team’s dedication to excellence is unmistakable, and I recommend them without reservation.”
“Bankers Trust was my first bank account, and I've been with them ever since. I almost switched, as it might've been more convenient, but it was the customer service that kept me there. Now, even though I no longer live in Cedar Rapids, and it makes it a trip to visit the bank in person, I still don't want to go anywhere else.”
“I have always had great experiences with everyone I have ever dealt with, from loans to tellers, everyone has been super friendly and made you feel good. The reason for only 4 stars….if your debit card gets shut down for possible fraudulent activity, which I am very thankful that they watch closely and catch things….But it takes a long time to get a new card. I am currently on day 9 waiting for a new card to arrive. That’s way too long in the card world we live in. Some people I know have told me other credit unions can make a card right then and there, no waiting. I am very frustrated by this. I hope you can improve this soon!!”
“Recently worked with Crystal Rivera to refinance our truck and she was amazing!
She provided valuable information about the gap program we had not considered before. Crystal was very knowledgeable and went above and beyond.”
“A fantastic location with excellent customer service! I’ve worked with them for years and they are always very helpful! Today, I spoke with the manager CJ, and he helped me with my account security after I received a fraudulent phone call from a scammer trying to impersonate one of their employees. It was suspicious, so I went to their location to speak with someone in-person, and CJ confirmed that the call was not from them. He then helped me secure my account and make a new card. It was super easy and he was very nice! I would definitely recommend this location, as everyone there is wonderful!”
“My wife was in the process of passing, so two weeks ago we went to Corda and met with Anna. She was compassionate and ao helpful.
Two weeks later after my wife passed we met with her again to take care of accounts and to open one as a memorial to my wife. Once again, Anna came to our rescue and made us feel so relaxed. I had fretted and worried and she took that right away.
Anna is a wonderful caring, patient person, and as a old person sometimes we are not as quick. She was so patient with me. I hope I won’t need any more assitance, but if I do, I know who to call on for help, Anna.”
“Always helpful and friendly! Lost debit card and was happy to have a replacement in hand within 10 minutes of walking in the door. The teller was more than happy to look my account up to ensure no activity had happened on my account since the last time I had used the card. Relief! Whew. She gave me a great pen and offered me information on other services. She was polite, professional, and took safety precautions wearing a mask. Hand sanitizer available in several spots and visual reminders of social distancing marked. Have done all my banking in the last 25 years (i.e. a couple car loans, personal loans, home mortgage,etc.) Very happy with all services offered! Free checking, Free bill payer, Free online banking, automated response teller. You can even get support via text. I'm just absolutely ? all about Linn Area Credit Union! It's where I stash my money ?”
“Ive been a member here for years, my Mother's been a member also for even longer,I had some discrepancies on my account saying I was in a few different Countries spending money on sexual toys,hookers and crazy stuff like that and it was taken care of right away, I did have to wait for the new card but all my money was returned to my account quickly”
“We would like to commend Krista Swyers for the way she helped us recently with a wire transfer related to a real estate purchase. She was friendly, professional, and very thorough in her preparation of the related documents. We were greeted as soon as we entered the office on First Avenue. We did not have to wait to see Krista even though we did not have an appointment. We are very pleased with the customer service we received at FFCU.”
9AM - 12PM
1400 Blairs Ferry Rd NE, Cedar Rapids
Banks
“Love this place. Not normally about waiting in line to get to a window to speak with someone (in any situation), but i dont mind at this one. Service is fast from seemingly happy people, that remember you. May not seem like a big deal but i feel like it is, now more than ever when forced to deal with automation or AI of some sort half of the time. I appreciate”
“Absolutely wonderful experience! Virginia was incredible friendly and respectful. She offered great assistance in helping with setting up a checking and savings account for us and was very patient with explaining the features of the various accounts they offered. Definitely would recommend!”
“This Bank has been my favorite. I was referred by several people to here. Jason knew how important it was that people know my name. He has never forgot and neither have a majority of the staff. Thats so nice in a big town.”
9AM - 12PM
5000 Edgewood Rd NE, Cedar Rapids
Banks
“The bank staff is very nice. I've been with them for about 8 years, but I switched due to their lack of locations. They seems to be closing down many places in CR. I see a lot more in California, which does not help me a lot.”
“The branch on Mt. Vernon road has always been very helpful. I have moved almost all of my banking to them. They are friendly, organized, and actually seem happy that you stopped in when I come by.”
“So far, my favorite bank! They remember you and make you feel like you are a special client. Always happy and relax, that is why I prefer to enter to the building than over the car or the phone.”
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“Farmers State has always been the city bank with a small town feel. The employees are always helpful and friendly. FSB has been my bank for years and have no intention of changing!”