Hertz Car Rental - Cedar Rapids - Eastern Iowa Airport (CID)

Car Rental
Hours: Hertz Car Rental at Cedar Rapids Eastern Iowa Airport (CID) offers a variety of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers appreciate the convenience of booking online or through the free Hertz app. Many reviews highlight the helpful and friendly staff, with employees like Godfree going above and beyond to assist customers in urgent situations. One customer praised Godfree for saving their trip when weather delays threatened to cancel their rental, and expressed gratitude for his extra effort. Another reviewer commended Linda, the station manager, for her sincere apology and quick action after a late-night flight arrived after the counter had closed, turning a disappointing experience into a positive one. The staff’s professionalism and positive attitude leave a lasting impression, even after long travel days. Customers also appreciate the late hours of operation, which accommodate travelers arriving late at night. Additionally, Hertz’s flexibility with one-way rentals is highly valued, especially for travelers whose flights are canceled or changed unexpectedly. Overall, the Cedar Rapids location is known for its excellent customer service, helpful staff, and willingness to go the extra mile, making the rental experience smooth and satisfying despite occasional challenges like closed counters or delays. The business is praised for its human touch and commitment to customer satisfaction, making it a reliable choice for travelers needing a variety of vehicle options.

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1. Cedar Rapids, Iowa