O'Reilly Auto Parts in Cedar Rapids, Iowa is a reliable and customer-friendly store that offers a wide range of automotive parts, tools, and services. Located at 3420 18th Avenue Southwest, the store is known for its knowledgeable and helpful staff who go above and beyond to assist customers. The store provides various services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also offer a Loaner Tool program, allowing customers to borrow tools they may not have at home. Additionally, the store can resurface brake rotors and drums and build hydraulic hoses. Customers have consistently praised the store's staff for their friendly, polite, and knowledgeable approach. Employees have been described as willing to go the extra mile, such as helping customers install batteries, changing headlight bulbs, and diagnosing check engine light issues. The store's quick and efficient service has also been highlighted, with one customer reporting an in-and-out experience in less than 15 minutes. Overall, the Cedar Rapids O'Reilly Auto Parts store #350 is a reliable and customer-focused establishment that strives to provide excellent service and a wide range of automotive solutions to its community.
They took their time to help me find a warranty for a product that I bought years ago and had no receipt for nor could I remember what number it was under. Once she located it , they honored the warranty.
January 2025
Had to replace a cap that was lost for the coolant. The lady was able to help me find which one worked for my Dodge.
December 2024
Amber went above and beyond!! She went out with me in the cold and while it was raining and helped me get a led light in my car! What a wonderful person and employee you have!
