Ellie is absolutely wonderful. She took the time to answer all my questions and she is extremely knowledgeable. She also helped my ninety year old mother too. Ellie is the best.
May 2025
They've been alright. I really hate getting a new phone, though. They set it up without you asking and opt you into all the diagnostic, sharing my data, and installing optional app stuff. You basically have to factory reset when you get home to fix what they've done wrong.
January 2025
Brooklyn was terrific. Helped get asurion claim ticket started and helped me get my phone backed up to computer.