Cell Phone Stores in Cedar Rapids, IA

26 locations found near Cedar Rapids
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“I was sent here from the T-Mobile store when I tried to upgrade my phone. I've had an iPhone XS for quite a while and it's the first screen I've broken. The rep suggested we have it repaired before trade-in so I'd get a better credit for the new device. We filed an insurance claim at T-Mobile and it kicked me out an email to make an appointment with CPR for a same-day screen replacement. I set my appointment for the next day and showed up a little early since I had no idea what to expect. The lady that checked me in was very nice and happily answered what felt like the most basic (dumb) questions to put my mind at ease. They even alerted me that my battery is in pretty poor shape, but since I'm just trying to trade it in I opted to leave it alone. I was able to swing back two hours later for my device and haven't had any problems with the new screen. Like others have said, I hope I wouldn't need to use their services again, but glad to know they're an option!”

4.9 Superb161 Reviews

“Up until 3 days ago, i have net been in a games et cetera in 2-3 years because the one in Dubuque Iowa is rude and treats people like an inconvenience. This one, on the other hand, was nice. They made you feel welcome and that they were generally glad to see you and help. I will be returning to this store in the future.”

4.5 Superb108 Reviews

“I love the Hiawatha Sam's Club whether it's stopping to grab a few things or doing my monthly shopping. It's easy to get in and get out with the self check out process and even better you can use the Sam's Club app or scan and go it speed your trip up and get you out the door lickety-split!”

4.8 Superb18 Reviews

“I went in today the young lady with dreads there was not only helpful but very kind understanding and made sure my issue was taken care of 100% . I feel that she went over and beyoung her call of duty to make sure i was taken care of. I been in the other location and wasnt pleased. Hats off to her. She is awesome...”

4.3 Superb40 Reviews

“We stopped today to get our two Samsung S23 phones set up. Fortunately, Sean was available to help us. We couldn't of been more pleased with the help Sean gave us. He was knowledgeable, patient, and couldn't have been more helpful in answering our many questions. He got both new phones up and running in no time! AT&T is very fortunate to have customer support people like Sean.”

4.3 Superb32 Reviews

“I have been in the store two days in a row to trade in a ton of pokemon cards. The cashier who helped me Jack was the absolute best. He was very patient with me and didn't give me any attitude for bringing him in a workload at the end of the day. Amazing employee video game ect. Give this man a bonus!!”

4.2 Good37 Reviews

“Upgraded a phone today on one of the lines on my account...staff could not have been more helpful and efficient. I would give them an A+. Thanks! Olivia and the Store Manager.”

4.1 Good39 Reviews

“By far the best location in the area to go to. Jessica is amazing!!! She is friendly, knowledgeable, and caring. Makes you feel like you're hanging out with a friend chatting rather than being their on business. Definitely made the experience enjoyable, and I was actually sorry it was over so quickly...lol. Thanks Jessica for all you did to help me...”

4.1 Good30 Reviews

“Grant made this phone upgrade a breeze! My son and I both got new phones and our representative Grant was both knowledgeable & friendly. The service was impeccable. On a tip from a friend I requested Grant when I got there, you should too.”

4.1 Good28 Reviews

“Very good experience, the lady who took care of me was named Desire, super friendly and helpful and knowledgeable, she gave a great deal and prepped me on it's functions. Best phone buying experience I've had, kudos to her”

4 Good34 Reviews

“This is by far the best location of all wireless stores in Cedar Rapids. The sales staff greeted us and opened the door upon arrival. We went in to upgrade phones and the person we worked with looked over our entire account first and was able to get us into an updated plan which gave us more features and actually lowered our bill. Everyone was friendly and helpful in the store. I was even more impressed I didn't have to wait at all to be helped like at other locations.”

3.8 Good33 Reviews

“My bill has never changed up on me and my experience has always been good at this location, the team always took the time and met my needs. Beats Verizon by a land slide.”

3.7 Good24 Reviews

“I have had the most positive experience with metro by T-Mobile. I've been in 3 stores in 3 states in the last year and have found the techs to be extremely competent and willing to help as well as having great attitudes. I've made a few calls to customer service and been treated with respect and had any issues resolved without fail. Keep up the good work and stay positive. Thanks to you all.”

3.6 Good20 Reviews

“Diamond and staff treated me very well today! Great to met you and thank you for reviewing my bill with "they who shall not be named!" If you recall I was the man with the flier (keeping from name dropping-I'd like Cricket in the spotlight) I have worked as an RN for 15 years and in the IT world as well. You see dedication when you see it! See you next week for our meeting.--Do NOT let Diamond ever go! Oh--I connected your adddress on Google for you. Didn't show on a rando search.”

3.6 Good32 Reviews

“I had a great experience at this location tonight. The staff was helpful in my complicated situation with multiple lines. The process caused them to stay late and they were still kind spirited throughout the whole process. I worked with an associate and the manager Byron. I wanted to make sure it was known they went above and beyond to make sure we were taken care of. I appreciate their expertise, experience and customer service.”

3.6 Good49 Reviews

“Darlene and Justine were very helpful and accommodating as customer service representatives I really appreciate the time they took to assist me with the service, devices and plans that was right for me. Thank you both very much for the great service you provide. Keep up the great customer service support you give ladies.”

3.5 Good19 Reviews

“Adding today. Still 5 star service! Bought a new phone today. Thank you Kyler and Cole for great patience during set up. You rock!Helpful people here - very knowledgeable about all aspects of phones. Thank you, Divya, for helping me with phone bill, repair, etc.”

3.5 Good33 Reviews

“Xena Mora is THE BEST! I am not tech savy and had my phone for over a year and never realized that it was never activated! Only used it for coupons and to have available in case of an emergency. When I discovered the phone did not work not only did she it but she never treated me like a moron :) I will turn to her for any future purchases! Xena can be trusted to sell you what you need and to take care of you afterwards!”

3.4 Good22 Reviews

“it is never a quick easy process to get a new phone. but tim made sure we knew what we were getting, he made sure we got the best deals, and helped make the experience so much better than it could have been”

3.5 Good117 Reviews

“This store always has great support when I visit. Aden was my last contact and he gave me advice that saved us money month to month. He and the team took great care of me. I left believing that they do truly appreciate my business.”

3.2 Average50 Reviews

“To you mobile has contacted me and say they really have some great deals for seniors since I haven't seen her citizen I really appreciate T-Mobile for staying in my ear always keep me in contact with the ones I love free as family of as well as bits book I'll be seeing you soon to update myself with a new phone at your service and you definitely get a congratulations understanding ovation for having one of the best deals in town thank you”

3.1 Average39 Reviews

“Thank goodness for Ryan and SammyThis place would fail without them. In my two hours in store, they were the only two employees who actually showed care and were actually helpful, the only ones on the floor really. All the others sat in the back and hid out for the whole time while they were slammed with customers. I give them both a five star. All the others… def not. Especially the “manager” lol Johnathan.Keep up the good work you two!”

3 Average41 Reviews

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