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“Kinyada (hope I'm spelling that right) was amazingly helpful. Phone wouldn't call and he called advanced tech support and together they got it working again. He was very patient, friendly and knowledgeable. I'll be coming back for any of my AT&T needs for sure.”
“this is the best place ever I hope when I get older, I get a job there, I go there almost every week and every time there's something new restocked so it's always like going into a different museum. I would highly recommend this place. If you have kids I can confirm because I am a kid. yeah, VGE is the best place ever!”
“Good store, but had one person at checkout with line building, and 2 people dealing with a trade-in. I couldn't wait any longer in line so had to leave. The person in front of me left as well for GameStop to buy what they needed.”
“I had to switch a whole family plan to TMobile. James and Kyle helped, assisted and recommended on the phones, the plans. great service and great attitude and patience switching so many lines.
I recommend this store and James and Kyle to any existing or new customers.”
“Darlene and Justine were very helpful and accommodating as customer service representatives I really appreciate the time they took to assist me with the service, devices and plans that was right for me. Thank you both very much for the great service you provide. Keep up the great customer service support you give ladies.”
“The wait kinda sucked but once it was my turn the customer service was amazing. Gabrielle did an amazing job. when closing time hit I offered to come back the next day and when I did she made sure I finished the process with her. I hope t mobiles service is as good as their customer service was. For the record Gabrielle should get a raise you're gonna want to keep that one.”
“Best customer service I have ever had in my life .She gave me 100 percent service and touch my ❤ and made me so happy I left crying with happiness Thank you for everything.”
“Desiree is Amazing and definitely is Great at her job! She's very helpful!! I always contact her if I have a issue and it's resolved very quick...Thank you!”
“By far the best location in the area to go to. Jessica is amazing!!! She is friendly, knowledgeable, and caring. Makes you feel like you're hanging out with a friend chatting rather than being their on business. Definitely made the experience enjoyable, and I was actually sorry it was over so quickly...lol. Thanks Jessica for all you did to help me...”
“Great customer service, very friendly. We felt welcomed and well taken care of by Evelyn. She helped my daughter with a new sim kit/unlimited plan. I recommend this store and this phone carrier.”
“I walked in with a dire situation.I was 100% prepared to pay for an upgrade. Mark was able to help me make an insurance claim. Got me a replacement phone overnight and then helped me switch all my data over to my new phone. 10/10 highly recommend”
“Jess and Donte was great! Every time I have issues with my phone or tablet Jess quick to help me at Wiley or 1st Ave. Had to buy her a Coke to show my gratitude!”
“Was an excellent experience. I was treated kindly and with respect by Steven. He is awesome. I was really nervous about getting a new iphone as it had been a long time since my last purchase. He made the experience easy, explained everything, and took time addressing my questions. Will return to this store in the future.”
“Very efficient, knowledgeable, friendly staff. Even though they were really busy, they stayed positive, polite and kept the waiting customers informed of wait times.”
“I am not someone who needs the latest and greatest technology, but after being turned away from Best Buy with a broken and clearly outdated phone, I needed to go to the closest location of Boost since my iPhone 11 finally gave out.
Upon walking inside, I was greeted by David and he was able to help me from start to finished, despite how stressed and technologically challenged I am. He got our plan upgraded and got me the best deal Boost offered on an iPhone 16e. He was great at troubleshooting and making sure I understood the more confusing aspects of the phone transfer.
I’ve not always had the best customer service when needing to go into a Boost location, but David was a five-star employee who knew his stuff and was great to work with.”
10AM - 7PM
2210 Edgewood Rd SW, Cedar Rapids
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“Just had an awesome experience at Cricket Wireless thanks to Tracy! She was super helpful, patient, and really knew her stuff. Tracy made switching carriers a breeze and answered all my questions with a smile. If you're heading to Cricket, definitely ask for Tracy – she's the best!”
“I just had the best experience I’ve ever had at a phone store. The whole staff was incredibly friendly and helpful from the moment I walked in. Aaron, in particular, was fantastic. He was kind, patient, and extremely competent. It’s really disappointing to hear the store is switching to T-Mobile, because this team set the gold standard for customer service.”
“Treymier. Williams. Was are specialist. Awesome. Was kind understanding. Very helpful. Address. 151 Collins rd ne. Cedar Rapids IA. Will be recommend. To. Our family and. Friends. Very. Knowledgeable. Job. Well done”
“Came in needing to get my number off of a plan, one I've had for 25 years, and John & Brea (might be the wrong spellings) were happy to take care of me and give me the info i needed to do so, and I will absolutely be back to re up at this location because of them.”
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“My phone took a trip out my Jeep window and got beat up. I took it to CPR. They fixed it up and it is ready to go on more adventures. CPR was fast, friendly and had my phone ready when they said they would.”