Boost Mobile at 2600 W Broadway, Council Bluffs, IA, is highly praised for its outstanding customer service, particularly from staff members Angela and Abel. Customers frequently mention their willingness to go above and beyond to help. One customer shared a touching story about Abel, who generously covered a small payment when they were in a difficult situation, exemplifying his excellent care and compassion. Another customer traveled from Sioux City specifically to visit this store after a disappointing experience elsewhere, highlighting the exceptional service they received from Angela and Abel. Shoppers appreciate the knowledgeable staff, who are ready to assist with everything from phone purchases to transferring data between devices. Many reviews mention the pleasant atmosphere and the team's ability to make customers feel valued. The store offers the latest 5G devices and prepaid phone plans, with great deals on popular brands like Apple, Samsung, and Motorola. Overall, Boost Mobile in Council Bluffs is recognized not just for its products but for the friendly and helpful service that keeps customers coming back.
Two people were working when I came in to get service transferred from a broken phone. Both were super helpful and friendly to work with and we were in and out in a timely manner.
November 2025
Angela is awesome!! We tried and tried to get my Wife's old terrible plan switched into a family plan for weeks. Problem after problem trying to get it. Angela didn't give up and did everything She could in her power. She was able to make it happen. Thanks Angela!!
October 2025
I think her name is Angela and she has great customer service and this is the store to come too thanks amazing work
