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“Two people were working when I came in to get service transferred from a broken phone. Both were super helpful and friendly to work with and we were in and out in a timely manner.”
“Was helped by Tamaria and she was amazing! Couldn't have went better, she was very helpful and extremely nice. Great customer service, will be coming to this store anytime I need anything.”
“Came in to visit the location on 40 power drive today. Josh the manager was extremely knowledgeable and helpful to me and even helped me install the boost app. he is a great employee and I will go out of my way to visit this location from now on. Thanks again for all of your help Josh.”
“We came in after going to a different T-Mobile location in Council Bluffs. Jose, Mike, and I believe the manager said his name was Caleb were all amazingly helpful. They helped us a couple of days in a row with a few things. Definitely makes it worth while that we chose T-Mobile after US Cellular is done. Thank you guys for all of your help!”
“It was time for me to upgrade my phone. I got the pleasure of working with Colby. He went above and beyond in every aspect! He thoroughly went through each step and explained everything in great detail and made it easy for someone with very limited knowledge on technology! He was wonderful and I would highly recommend this store and ask for Colby!”
“I am very pleased with the aid of the Manager Mr.Mike he was very calm and professional fixing the issue I had with the Sim card it suddenly just stopped working and him and his crew Nolan,peter,and another gentlemen I saw helping the elderly very good workers you guys have here if I could I would give them 100/10😆”
“WHOOOHHH!!!! 4 weeks of drama with the insurance reppacement phone and our gal here got it figured out and directed how to get the necessary refunds. She was stellar!”
“I needed to pick up a new remote for my TV. The representative quickly helped me. He offered to give me a better package & save me money, but I said I wasn't interested because every time someone at Cox tells me that, I end up paying more.”
“We were greeted right as we walked in and the wait was 15 minutes. We then were helped by Max who was extremely helpful, friendly, and informative. We purchased more then we expected but are completely happy with the prices of bundled discounts we recieved”
“I gave 4 stars because sometimes the equipment over heats and gets laggy here and there but I love the pod and panoramic wifi. I can see everything on every device even my Roku cameras. Tells me the ip address and blocks instantly. For cable wifi this is pretty astounding wifi. I think I've been with Cox for 3 years again now? I'm pretty content. I never have to contact customer service so that's a plus. I can't recall having an outage. I'm able to play on two different consoles, while watching TV and downloading uploading music and YouTube videos. I will continue with Cox for the next couple years.”
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“Jon was super patient and helpful when I came in with a broken phone. He took the time to go through all the costs of the different plans and phones and helped me choose the best one for me. Will definitely return for all my cellular needs.”