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“Two people were working when I came in to get service transferred from a broken phone. Both were super helpful and friendly to work with and we were in and out in a timely manner.”
“Was helped by Tamaria and she was amazing! Couldn't have went better, she was very helpful and extremely nice. Great customer service, will be coming to this store anytime I need anything.”
“Marcus was amazing! There was a lot going on in the store that day, & he was the only 1 working. But he stayed on task, helping as many people as he possibly could at once. 100 stars for Marcus!”
“Came in to visit the location on 40 power drive today. Josh the manager was extremely knowledgeable and helpful to me and even helped me install the boost app. he is a great employee and I will go out of my way to visit this location from now on. Thanks again for all of your help Josh.”
“We came in after going to a different T-Mobile location in Council Bluffs. Jose, Mike, and I believe the manager said his name was Caleb were all amazingly helpful. They helped us a couple of days in a row with a few things. Definitely makes it worth while that we chose T-Mobile after US Cellular is done. Thank you guys for all of your help!”
“We were having issues with a new phone that was purchased in North Carolina. Samsung said it was the motherboard, turned out It was an easy fix! All we needed was Mario at this location. I highly recommend the store!!! Top notch customer service that is hard to come by these days.”
“Was there yesterday great customer service like Alexis was good she was able to bounce back and forth between customers and trying to do her best to help us out. I did not like the manager and how he was talking to Alexis because he was not helping her he was demanding her and I did not like that. I think the manager needs to recheck himself and actually be a manager and help not just try to make her help it when she clearly says that she's lost and she needs help. Besides that great service I really enjoyed the environment we were all having fun and talking and trying to get everything figured out and yeah but that's all.”
“WHOOOHHH!!!! 4 weeks of drama with the insurance reppacement phone and our gal here got it figured out and directed how to get the necessary refunds. She was stellar!”
“I needed to pick up a new remote for my TV. The representative quickly helped me. He offered to give me a better package & save me money, but I said I wasn't interested because every time someone at Cox tells me that, I end up paying more.”
“We were greeted right as we walked in and the wait was 15 minutes. We then were helped by Max who was extremely helpful, friendly, and informative. We purchased more then we expected but are completely happy with the prices of bundled discounts we recieved”
“We took our elderly mother in to the store today with many questions and we worked with Adrian. He was absolutely incredible and very patient with our mother. We worked with him for 2 hours. Thank you Adrian!”
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“My time at the Verizon Store was the highlight of my Day! Knowledgeable, Personable and Efficient describes RJ! We had met once before and I knew when I needed a new phone I would track him down to help me!
That Man deserves a raise! He was helping 3 customers at once! And he was the only one working!”