O'Reilly Auto Parts store #293 in Council Bluffs, Iowa, located at 2826 West Broadway, is highly regarded for its wide range of auto parts, tools, and accessories. The store offers helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Additionally, it resurfaces brake rotors and drums, providing comprehensive auto care. Customers appreciate the friendly and caring staff, describing them as helpful, understanding, and willing to go the extra mile. Employees are noted for their kindness, such as purchasing candy for a fundraiser, and for their willingness to assist in emergencies—helping a stranded customer with towing and free vehicle scans. Many reviews highlight exceptional service, with staff quickly responding to car troubles and offering solutions like free scans and battery charging. The store's commitment to customer satisfaction is evident through their attentive assistance, whether helping find parts, offering loaner tools, or providing support during vehicle breakdowns. Overall, this O'Reilly location is recognized for its excellent customer care, knowledgeable staff, and reliable services, making it a trusted choice for auto parts and assistance in the community.
It doesn't matter if I need 2 or 6 of the same thing they will have it. Unlike autozone, who says we only have 1, but we can order the rest for you. If I wanted to order parts, I would do it myself at home.
December 2024
Got what I needed and got out,I like it when I can get in get what I need and leave.
November 2024
The manager John was the man helped with everything we needed and allowed us to work in the parking lot greatest O'Reilly's in Iowa Man it was great customer service positive energy good vibes it almost felt like family base like they treat you like family genuinely
