Advance Auto Parts, located at 3811 E 14th St in Des Moines, is a reliable destination for automotive aftermarket products. The store carries reputable brands like FRAM fluids and oil filters, Carquest parts, and DieHard® batteries. Customers can enjoy free services such as battery testing, wiper installations, engine code scanning, and recycling. The Speed Perks loyalty program allows shoppers to earn points for discounts on store items and gas. Many reviews highlight exceptional customer service, particularly from an employee named Maddison, who is noted for her knowledge and dedication in helping customers find the right parts, even going the extra mile to contact dealers when needed. Positive experiences include well-organized events, like a meet and greet with Ryan Blaney, where attendees appreciated the friendly staff. However, some customers have mentioned a lack of assistance from certain employees and observed a need for improved service efficiency, with reports of staff appearing disengaged at times. Overall, Advance Auto Parts aims to provide quality products and customer support in the automotive sector.
