AeroCare provides a positive experience for customers needing respiratory equipment. Reviewers consistently highlight the friendly, polite, and professional service they receive from staff members, particularly noting the helpfulness of the delivery team. Customers appreciate the clear explanations and step-by-step guidance, which makes understanding and using the equipment easy. Many report feeling confident after their appointments, and the quick setup for machines like sleep apnea devices is praised. However, some customers express dissatisfaction with the office staff on the south side of Des Moines, indicating inconsistency in service quality. Overall, AeroCare is recognized for its supportive approach and knowledgeable staff.
Logan, as all the service and delivery people, was great! Friendly, polite and professional. He explained the features and how to operate the machine. Very helpful!
January 2026
Staff is very very caring and helpful. Explained everything and helped us to save $. Thanks.
January 2026
Prompt response to need for service. Good communication and service by technician.
