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“Arlene explained the new on-line banking system in a way that was easy for both of us to understand, plus helped Orville set it up on his phone. We are more confident that we will be able to make payments to our loan from our Apple laptop now, thanks to Arlene. She was more than helpful. Thank you.”
“Best Bank ever, very down to earth. I've banked here more than 15yrs and have no complaints. They are committed to serving state of Iowa employees and their families. They know you by name and make you feel like family. If there's one bank you can count on its CVCU!!! ❤❤”
9AM - 5PM
3800 Ingersoll Ave, Des Moines
Credit Unions
“Alicia helped me when I was unknowingly being scammed for $18,400. She would only give me $5000 and then I had to go to another branch. Those cashier’s helped save me from losing $18,400 with refusing to give me the whole amount. Limits help. Alicia is helping me now getting back in order. Thank goodness for great employees like Alicia, Diane and Wren. Thank you all so much.”
“Liz worked at the drive through window she were very professional and had good customer service. She also loved the gospel music I was playing. I'm old school and she was great Thanks again this is Floria Minor 👍”
“I have recently received 2 loans from JCU, one for a recreational vehicle and one for a new truck. The process was fast and easy, just a few emails back and forth, signed electronic documents and picked up the checks at the drive through. Alexandria and Alisha made the process fast and convenient with great percentage rates. I highly recommend JCU.”
“I went in to open my oldest teen an account and stacey helped us set everything up for her , she explained how the card works and was able to set her mobile banking online asap but we loved the most was that she was patient with us and respected us all the way . we had questions and she answered politely and gave us pointers on how to manage my daughters card . we felt very comfortable and appreciated as clients. Stacey is amazing lady and we definitely will be recommending veridian to all friends and family . i have had my account for years now at veridian and love it . 🥰”
“I want to give a huge thank you to First Financial State Bank and their team today.
My 82-year-old mom was targeted in a phone scam, and the bank recognized suspicious activity and stepped in immediately. After asking the right questions and doing their investigation, they placed a hold and prevented a $9,500 wire transfer that turned out to be fraud.
Because of their attentiveness, professionalism, and quick action, my mom did not lose her money. Their employees handled the situation with care and took the time to make sure everything was safe.
We are incredibly grateful for the thoughtfulness and diligence they showed today. They truly protected my mom and did an amazing job.”
“Premier Credit Union is the only place I’d ever recommend banking with. They’re personable, friendly, and truly accommodating — whether you’ve got thousands or millions, you’re treated with the same level of respect and attention.
Penny is exceptional when it comes to personal loan needs. She’s reliable, efficient, and will make sure you’re taken care of with top-tier service from start to finish.”
“I LOVE FINANCIAL PLUS! Danielle, Jordan, Max, Alexis! Ive never had a problem and when I do they will jump quick to get things right!
Im so sad I moved i will always have my financial plus account though!”
“Considering it was the ONLY branch open on Juneteenth, all tellers were friendly and prompt. The line was absolutely insane, and with limited holiday hours (closed early)”
“I have been with Journey Credit Union for 20 plus years. I have always had good service. I recently got a new loan with them. Lexi was an absolute joy to work with! She made the process so easy. I would recommend Journey for all your loan needs. Plus they had lower rates than my other bank.”
“Avery and Ana were a delight to work with and continue to do so! Can’t express how grateful we are to work with them! Great experience all the way around. Deb & Scott Heston”
“I have been banking with DMMCU SINCE 2013. 8 years total now and haven’t once came across on changing banks or going anywhere else. They have great friendly staff that always helps me out, very professional on their services they provide. Would highly recommend friends and family to bank with then! Thank you.”
“I have had several car loans with Greater Iowa starting in 2005, I would never go any place else!- they always go above and beyond! Even when you get behind on payments, they do everything they can to assist you and to support you! Beyond grateful for their assistance over the years!”
“Excellent, friendly, knowledgeable trader . Fast, convenient, affordable service. I highly recommend Mrs Anita she made over $12,000 with just the minimum investment of $1000 on my trading account . Contact her on”
“I want to take a moment to express our gratitude for TK and the exceptional service he has provided to our family. Over the past couple of years, we’ve turned to him for assistance with multiple bank transactions, and each time, he has exceeded our expectations.
TK is not only knowledgeable but also incredibly patient, taking the time to explain every detail and answer all of our questions. His professionalism and dedication shine through in every interaction, making what can often be a stressful experience, much smoother.
It’s clear that TK genuinely cares about his clients, and his excellent customer service has made a significant difference for us. We wholeheartedly recommend him to anyone in need of banking assistance. Thank you, TK, for all your help!”
“100% recommended if you are going to spend with Cesar Raymundo I had the pleasure of being attended by the very friendly an excellent treatment, the service 10 out of 10 I highly recommend it”
“Serve Credit Union makes opening an account for kids fun! Our daughter was given a drawstring backpack, a big cat stuffed pillow, and some other fun extras. She also is part of the Blue Shoebox program. She looks forward to receiving her annual box in the mail. It is filled with different items each year and offers information in an interactive way for her to learn about banking and saving money.”
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“In my experience the employees have always been exceptional. In 2020 after losing my husband to suicide. I broke down in the drive through. This was at the peak of COVID and the lady working in the drive through came out to hug me. That says a lot about the people who work there and their character.”