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9AM - 5PM
3800 Ingersoll Ave, Des Moines
Banks
“Alicia helped me when I was unknowingly being scammed for $18,400. She would only give me $5000 and then I had to go to another branch. Those cashier’s helped save me from losing $18,400 with refusing to give me the whole amount. Limits help. Alicia is helping me now getting back in order. Thank goodness for great employees like Alicia, Diane and Wren. Thank you all so much.”
“Liz worked at the drive through window she were very professional and had good customer service. She also loved the gospel music I was playing. I'm old school and she was great Thanks again this is Floria Minor 👍”
“I went in to open my oldest teen an account and stacey helped us set everything up for her , she explained how the card works and was able to set her mobile banking online asap but we loved the most was that she was patient with us and respected us all the way . we had questions and she answered politely and gave us pointers on how to manage my daughters card . we felt very comfortable and appreciated as clients. Stacey is amazing lady and we definitely will be recommending veridian to all friends and family . i have had my account for years now at veridian and love it . 🥰”
“I have recently received 2 loans from JCU, one for a recreational vehicle and one for a new truck. The process was fast and easy, just a few emails back and forth, signed electronic documents and picked up the checks at the drive through. Alexandria and Alisha made the process fast and convenient with great percentage rates. I highly recommend JCU.”
“I want to give a huge thank you to First Financial State Bank and their team today.
My 82-year-old mom was targeted in a phone scam, and the bank recognized suspicious activity and stepped in immediately. After asking the right questions and doing their investigation, they placed a hold and prevented a $9,500 wire transfer that turned out to be fraud.
Because of their attentiveness, professionalism, and quick action, my mom did not lose her money. Their employees handled the situation with care and took the time to make sure everything was safe.
We are incredibly grateful for the thoughtfulness and diligence they showed today. They truly protected my mom and did an amazing job.”
“Premier Credit Union is the only place I’d ever recommend banking with. They’re personable, friendly, and truly accommodating — whether you’ve got thousands or millions, you’re treated with the same level of respect and attention.
Penny is exceptional when it comes to personal loan needs. She’s reliable, efficient, and will make sure you’re taken care of with top-tier service from start to finish.”
“Considering it was the ONLY branch open on Juneteenth, all tellers were friendly and prompt. The line was absolutely insane, and with limited holiday hours (closed early)”
“I LOVE FINANCIAL PLUS! Danielle, Jordan, Max, Alexis! Ive never had a problem and when I do they will jump quick to get things right!
Im so sad I moved i will always have my financial plus account though!”
“All the people who serve me there are very friendly, they have very good behavior and that is pleasant as a customer, I cash checks and always made shipments in express order, I am a loyal customer, they are very friendly”
“I have been with Journey Credit Union for 20 plus years. I have always had good service. I recently got a new loan with them. Lexi was an absolute joy to work with! She made the process so easy. I would recommend Journey for all your loan needs. Plus they had lower rates than my other bank.”
“As a Realtor representing the buyer of an NFC home I can tell you that the help my client received was life changing. When all is said and done my client will have a safe, secure and updated home that is sure to not only bring home values up in that area up but also elevate the entire neighborhood. I am grateful to Richard at NFC for educating me on how the entire process works and finding additional grant money available for my client. This will make a huge difference in his life and the lives of his children.”
“I have been banking with DMMCU SINCE 2013. 8 years total now and haven’t once came across on changing banks or going anywhere else. They have great friendly staff that always helps me out, very professional on their services they provide. Would highly recommend friends and family to bank with then! Thank you.”
8:30AM - 5PM
600 E 30th St, Des Moines
Banks
“I have had several car loans with Greater Iowa starting in 2005, I would never go any place else!- they always go above and beyond! Even when you get behind on payments, they do everything they can to assist you and to support you! Beyond grateful for their assistance over the years!”
“Part of my job is going to the bank, and I seriously could not imagine having a better partnership than working with LSB!
Everyone is always so friendly, understanding and always able to answer questions I have.
I liked working with LSB so much that my husband and I opened an account with them. It also helped they had a great rates!”
“I want to take a moment to express our gratitude for TK and the exceptional service he has provided to our family. Over the past couple of years, we’ve turned to him for assistance with multiple bank transactions, and each time, he has exceeded our expectations.
TK is not only knowledgeable but also incredibly patient, taking the time to explain every detail and answer all of our questions. His professionalism and dedication shine through in every interaction, making what can often be a stressful experience, much smoother.
It’s clear that TK genuinely cares about his clients, and his excellent customer service has made a significant difference for us. We wholeheartedly recommend him to anyone in need of banking assistance. Thank you, TK, for all your help!”
“100% recommended if you are going to spend with Cesar Raymundo I had the pleasure of being attended by the very friendly an excellent treatment, the service 10 out of 10 I highly recommend it”
“Excellent attention, kindness, patience and experience. The person who assisted me knew how to explain my concerns and ignorance in detail, excellent staff. I recommend this office.
Thank you US bank”
9AM - 5PM
612 Army Post Rd, Des Moines
Banks
“Stopped to withdraw today, was greeted by a teller I was not familiar with. I filled out my slip handed it to him and he said "could I please your ID" I thought no problem, only to realize I left my wallet at home.Was a little mad at first, but in the end was only mad at myself for my neglect of checking my pockets before leaving home.I'd also like to thank this gentleman for his diligence, as I now know this bank makes the extra effort to make sure it's secure for myself and others.”
2 - 5PM 9AM - 1PM
3624 6th Ave, Des Moines
Banks
“My family has been in business with Central Bank for 10+ years and I also Wanna say that the staff there is great with customer service and managing your money to make you money”
“Very friendly associates. Never had a bad experience at a JP Morgan chase bank. . This location was really helpful. I will sure return if I need to visit a bank location. Great Customer service.”
“When me and husband opened our account it was free I loved that they decorated inside during blk history month that made me happy. The staff is very friendly and great. Glad we chose this bank.”
“Nice clean reputable bank that has a long history in Des Moines Iowa. It is one of the few banks that have been around here in Des Moines, Iowa for over 45 years. They can be trusted do provide great customer service.”
9AM - 5PM
3920 SW 9th St, Des Moines
Banks
“I have banked at West Bank for over 25 years and this bank has been very helpful. They notify you of suspicious activity on on your account immediately. The tellers have all been helpful.Barry Cropp helped me years ago and has been a wonderful 'go to' person if you have any questions.It's a locally owned Bank and I support all locally owned businesses first.Are you looking for a bank? this is it.”
“After 33 years with another bank I have switched to Chase. Nick, at the SE 14th location was wonderful and assisted me to open several accounts. Very courteous and helpful!”
“Only downfall is locations are few. So I get charged for ATM withdrawal anytime I need cash and am not close enough to them. Customer service amazing candid and feels quaint and like family.”
7:30AM - 4:30PM
1107 Keosauqua Way, Des Moines
Banks
“My husband and I have been with this bank almost 14 years. The staff here have been the absolute best! We will always bank with earl ham savings. Will never go anywhere else!!!”
“Serve Credit Union makes opening an account for kids fun! Our daughter was given a drawstring backpack, a big cat stuffed pillow, and some other fun extras. She also is part of the Blue Shoebox program. She looks forward to receiving her annual box in the mail. It is filled with different items each year and offers information in an interactive way for her to learn about banking and saving money.”
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“Arlene explained the new on-line banking system in a way that was easy for both of us to understand, plus helped Orville set it up on his phone. We are more confident that we will be able to make payments to our loan from our Apple laptop now, thanks to Arlene. She was more than helpful. Thank you.”