Crow Tow provides towing services with a mixed reputation. Some customers report positive experiences, praising the friendly and helpful employees who work well with insurance companies and provide top-notch customer service. One customer described a very professional and personable employee named Chris L. who assisted after a car accident, securing both vehicles quickly and explaining the next steps clearly. Others have found the staff to be incredibly friendly, fast, and reassuring, especially when dealing with emergencies like locking keys in a vehicle or retrieving a car from a tow lot. However, there are reports of negative experiences, including poor treatment by employees and witnessing employees being yelled at and cursed at by frustrated individuals. Overall, Crow Tow has both positive and negative reviews, with some customers highlighting their helpfulness and professionalism.
They had me towed again. The owner is very nice and took care of me according to my need at the moment.
September 2023
Crow Tow with out warning pulled my trunk sideways to be able to hook up to my truck. There are witnesses and a video response from the place I was parked at. I also had permission to park in their parking lot.
May 2023
Showed up within an hour during a busy time of evening. Driver, Clint, was very personable, and professional. Was able to get my son's car taken across town. Very careful putting car on truck, and taking it off.
