Crow Tow provides towing services with a mixed reputation. Some customers report positive experiences, praising the friendly and helpful employees who work well with insurance companies and provide top-notch customer service. One customer described a very professional and personable employee named Chris L. who assisted after a car accident, securing both vehicles quickly and explaining the next steps clearly. Others have found the staff to be incredibly friendly, fast, and reassuring, especially when dealing with emergencies like locking keys in a vehicle or retrieving a car from a tow lot. However, there are reports of negative experiences, including poor treatment by employees and witnessing employees being yelled at and cursed at by frustrated individuals. Overall, Crow Tow has both positive and negative reviews, with some customers highlighting their helpfulness and professionalism.
