CubeSmart Self Storage in Des Moines, IA, located at 1901 E University Ave, is a popular choice for affordable self-storage solutions. The facility offers a variety of storage units, including climate-controlled options, and provides moving supplies such as tape and boxes to assist customers. Many reviews highlight the exceptional service from staff members, particularly Kayla and Candice, who are praised for their kindness and helpfulness. Customers appreciate the effortless online rental process and the clean, accessible environment of the facility. However, there are some concerns regarding maintenance and security. Some reviews mention that the facility could benefit from improved upkeep and additional staff to manage the large space effectively. Additionally, there are worries about the security measures in place, particularly given the location. Despite these issues, the dedication of the staff and the overall positive customer experience make CubeSmart a recommended option for storage needs. While some customers noted concerns about rate increases, the friendly service and convenience continue to attract business.
It was fair little run down staff okay need more training and experience. The price I paid was higher than first quote was. But overall it workable what need for.
December 2025
#5393 she was very nice helpful thank you she was great !
December 2025
The employees are fantastic and always really great. Bri and Liz are amazing!
