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March 2024 by Prostreet Glizzy
Amazing service
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March 2024 by Steven Danielson
I went in on an early Friday evening attempting to use my Silver Sneakers membership access. I was thrown a Ipad and told to fill out the form. I was also trying to find out if there would be any packages to combine my membership with my wife. The woman who was doing as much as possible not to help walked away. I tried to fill out the form on this microscopic size I pad...I told them I don't want to be called, texted and emailed...as I was hesitant to share that information since Silver Sneakers already has it. They insisted I fill out the form, I did. But they wouldn't let me in until I provided them with my phone number which is on the form. I walked out. I did get an email welcoming me to the facility. However I can't get the app to work so I probably will never be able to use the southside PF--I didn't like the look and vibe of the place compared to WDM on Grand..so I left and went to my regular workout facility. Maybe they should train their staff to make new members feel welcome rather than a huge inconvenience.
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February 2024 by Danielle patten piercy
Planted Fitness is a great place to workout, everyone that works there are very kind and polite!
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February 2024 by Liezl R
Watch your bank accounts. My bank has been deducted twice the payment from Sep- January 2024. I just noticed it this month. I came in, showed them the deductions to my bank account. They’re still going to charge me for two accounts (same name, phone number, and bank account) for the month of February. This gym is cheap and I only use for back-up. You would think though that if there’s a double charge for one person that they would somehow fix it. Just beware.
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February 2024 by Jose Luis Yañez Escobar
Excellent place to train
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January 2024 by Cammie Herborn
Friendly staff, clean facility, and extended hours make it easy to workout.
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January 2024 by Angela Mendoza
Nice planet fitness. Safe is very nice.
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December 2023 by NELLE H
This Planet fitness is ok......The stuff is great.... Just need to clean the shower out in the locker room
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December 2023 by Michael A
We travel a lot and it is very nice having Planet Fitness locations spread around the country. This location was clean and I did not see any malfunctioning equipment.
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October 2023 by Deanna Colson
Love the location and variety of equipment. Don't like the fact it isn't open 24/7 like the other 2 Planet Fitness locations in Des Moines.
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October 2023 by Mathew Wright
Amazing gym would be better if people knew how to clean up after themselves wipe your sweat off the machines, ring worm, and staff infection are great things
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August 2023 by Freddy Oliver
Definitely sub-par establishment !!!!!No men's bathroom in this place..Wouldn't recommend to a friend going here...Go somewhere else
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August 2023 by Danielle H
Impossible to cancel this membership!!!! I’ve tried by mail ,because I no longer live there they ignored it and have charged me over 300$ in fees. It’s not worth it. I am unfortunately still a member against my wishes and live almost 2k miles away!! Getting billed from them all the time!!
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July 2023 by Ashley W
EASY! Easy to sign up, easy to upgrade when my son wanted to start going with me, and then easy to cancel when we needed to. Planet Fitness is nothing like the hell of Aspen Athletic Club back in the day when you couldn't get out of a contract without paying a bunch of money. I appreciate how easy Planet Fitness is to work with and they will always be the gym I choose in the future. I will be back.
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June 2023 by Kim Baumgarten
I stopped in after a stressful day. All I wanted was to destress in a tanning bed. No staff was on duty to set the timer on the bed. There were 4 other ladies wanting to tan. Not a staff member in sight. I left Sun Tan City. This was a huge disappointment. I had a problem with the one in Ankeny, too. They closed the beds early for no reason. I am regretting my decisions.
