The UPS Store #2597 in Des Moines is a convenient, locally owned business offering a range of services including packing, shipping, printing, and document finishing. Customers can also get a mailbox, notary services, shredding, and faxing. The staff are friendly and helpful, often going above and beyond to assist customers. For example, one employee helped carry a heavy package to a car with a smile, and another worked past closing time to help a customer. Many customers appreciate the staff’s patience, professionalism, and kindness, with some mentioning specific employees who were particularly helpful. The store’s location at the corner of Beaver Ave and Urbandale Ave, in the same shopping center as Ace Hardware, makes it easy to visit. Overall, the store is known for good service, helpful staff, and a willingness to assist with various shipping and business needs.
They're quick and get the job done. I've gone a dozen times and they've never been personable, but haven't been mean either. They do as little communication as necessary, which is fine.
January 2026
Liz, store clerk, was very kind and efficient and knowledgeable
October 2025
Great manager, has to follow rules but understanding.
