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“I needed to ship two big, fragile items so looked around at DSM packaging companies. I'm not confident of the packing ability at the normal shippers and Jeff received good reviews. I took in a 40" copper flower man, complete with glass balloons, and a 56" mid-century modern slat bench my dad made. Both arrived without issue at my home in Maryland. Excellent job from Jeff.”
“The customer service here is amazing. If anybody complains about the customer service, I would think that that’s a problem with the customer. I have never had anything but the best service and experience using this UPS Store. Thank you!”
3:35PM - 12:05AM 3:55AM - 12PM
1641 E Euclid Ave, Des Moines
Shipping Centers
“The bus station in Minneapolis is by far the cleanest and most helpful of them all . I've traveled a long ways this week and I'm impressed with the depot here.”
“I use this location to drop off my Nuuly rental each month. There is always classical music playing and the owner(?) who is usually the one working is always nice.”
“Came on trying to copy something from my email, and had the most trouble to could think of. If it wasn't for the young lady working today, that went out her way to help me figure out how to do this. I probably would of gave up. Big shout out to Nina for all the help.”
“I forgot my wallet once, and the lady at the counter told me not to worry about paying and to 'pass the blessing.' It was such a kind gesture, especially since USPS doesn't get much support. I came back to pay her the next day, and I really appreciate the generosity. The staff here is always amazing!”
“Splendid service, overall. I say this as someone who’s used this place many times over the past ten years— for everything from copying to mailing to packaging to faxing overseas. Never a problem. The UPS store is an invaluable local resource.”
8:00 AM - 6:30 PM
2609 Dixon St, Des Moines
Shipping Centers
“It's conveniently located near my residence. It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working. I've been receiving my mail and packages at this store for close to 20 years. Rick on the staff there has always looked after my needs and tried to help me with any Issues I might have. He would be might go to person if I had an issue, It's a small business and the owners are primarily at their Ankeny store, so they are not usually available. Like most service oriented businesses they've gone through lots of staff, Rick has remained a constant. Having said that all the staff I have dealt with have by-and-large have done there best to try and help me in any way that they can. They offer me what I need a place to receive and send packages from and hold my mail.”
“Estes.... Well I'll start this off saying most people at this Estes location are great!!! I think this issue only applies to one person there. We were scheduled for a delivery and never got a call from the drive to tell us when he was 30 ins out. We ended up call a total of 3 times. The first 2 was at the end of our delivery time window and was told things are running late should be 30-40mins. Ok no big deal still should get the delivery today, I can understand things happen. 2-3 hours after delivery time window.... Nothing no call no delivery. Called a third time and was told the delivery driver went home.... What?!?! All of this and no call to inform us the delivery wasn't going to. E made that day. Why? Even if the delivery driver just called and said hey not going to deliver today and hung up I would be way less frustrated. What gets me the most is that there was zero communication from the driver that issues happened and things aren't going to schedule.
Again everyone else I interacted with was great after they understood the situation. I think it's just one person that won't inform the customer about problems that arise in the situations. Everyone else is great to deal with after understanding the situation that you weren't informed of changes. Useck you know who you are, just call and say not delivering today and hang up at the earliest you know that it's not going to happen that day. Yeah people will be upset but at least they know.”
“Tabitha is perhaps the kindest postal employee we’ve ever encountered. There was an issue with our mailbox key and packages were getting lost. She went out of her way to track down all of our stuff and sorted our issues with a smile. Thank you Tabitha!!”
“People come to Google maps when they have one bad experience to leave 1 star cause they are upset. If you go here regularly, it's not bad.
Employees are nice. Occasionally there's a long line”
“I went there around 10 in the morning to mail a package. There was no one at the counter. There was a sign that said to ring the bell for service. I rang the bell and someone came out right away. Service was pleasant and efficient.”
8:30AM - 5:30PM
1300 NE 56th St, Des Moines
Shipping Centers
“Got prestamped envelopes and sent out some mail. The lady at the counter was very sweet. A little busy at the end of the day but only waited in line about 5 minutes”
8AM - 5:30PM
1165 2nd Ave, Des Moines
Shipping Centers
“Every time I have visited this USPS location, I have only been treated with respect. The staff is always friendly and helpful. The letters and packages I’ve mailed from this location have always reached the destination by the time given on the receipt. I haven't run into many long lines either. I’m usually in and out in less than 10-15 minutes except, of course the holidays. I appreciate the thankless jobs the postal workers do especially with the cuts and longer hours. The USPS company may not be around much longer with all the technology but I hope it doesn't happen. There's nothing better than receiving a card or package from someone you care about.”
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“The team was prompt in delivering our dishwasher, very friendly, and professional. Installation was smooth and all materials from the old dishwasher and the packaging from the new were cleaned up and taken away. We are very satisfied with RXO delivery and would recommend them to others.”