The UPS Store #1983 in Des Moines provides a variety of services, including packing, shipping, printing, notary, shredding, and faxing. It is locally owned and operated, located in Wakonda Mall, just 2 miles north of Des Moines Airport. Customers appreciate the expert assistance and excellent customer service offered by the staff. Many reviews highlight the professionalism and respect shown by the team, who efficiently help customers with their packages. The store is noted for being clean, well-stocked, and organized. While there are charges for boxes when returning Amazon items, customers feel the fees are reasonable given the convenience. The UPS Store team is recognized for their quick service and problem-solving abilities, making it a reliable choice for mailing needs.
I've never had any issues with location. Even if there is a line, it goes fast. Guys are always nice in there
May 2025
I’m sorry for the delay. I had an awesome expert at this location. I had a bag of Amazon returns that looked like Santa Claus came. Lol! The two guys were great and so efficient!
May 2025
Raj had excellent customer service and was assisting all customers equally. The store manager had excellent customer service and follow up as well.
