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August 2025 by Jenny B
Self kiosk doesn't work half of the time. Boxes are never stocked. People working are frequently (but not always) rude. And ya wonder why the conservatives wanna defund you. SMDH.
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August 2025 by Christopher Selznick
The amount of times packages gave been destroyed or held up here, left me with losses of thousands. They also either refuse to cover them or attempt to run me in circles being rude until. I give up. FIRE ALL OF THEM
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July 2025 by Shawn G
According to tracking, my package has been sitting here for a WEEK, untouched! Pathetic….
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July 2025 by John Wells
They canceled my passport appointment I had to book over a week in advance less than 3 hours before it was supposed to happen, with no justification or explanation at all. Terrible service, go to any post office other than this one.
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July 2025 by Scott Rovner
fast in , fast out .
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June 2025 by Josh E.
Thanks for working in all weather conditions.
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June 2025 by tom hartley
Why is this place so horrible at moving packages was supposed to receive my package on Monday still say it’s arrived but hasn’t moved
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May 2025 by Cesar Contreras
Rude condescending workers at this. These bad apples is why UPSP has a bad reputation.
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April 2025 by Bob Fogle
Can't believe it, sent a package to Tennessee it went to Orlando then Jacksonville, then back to Des Moines and back out today. Where will it end up. Don't sendUSPS.pay the difference and send FedEx
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April 2025 by Ryder Curtis
Workers seemed tired and irritable. If you could find a different service I highly recommend elsewhere.
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April 2025 by Heather Medina
I get that it’s 9 in the morning, but there’s no reason to be rude. (I went in to help a family member translate for a passport )Yes there was a mix up with the date for an appointment but there was no need to be snobby and annoyed at that time of day. Your day just started and there was no reason to be like that for real. Yall need better customer service cause I know yall would not like that being reciprocated back. Especially when all I was trying to do was be nice and a translator cause obviously your translator sucked at their job to say the right shi. I really hope those ladies get blessed for real.
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April 2025 by Jessica Ann
The United States Postal Service is not anything that I like to use to have anything shipped or mailed because they do not do anything on time as they say I would rather pay extra and know that my stuff will arrive on time then have to deal with the postal service and the way that they handle their deliveries. Every single time I have ordered something that has to go through the mail it sits in five different postal facilities for no reason and they wonder why they want to cut the funds on the Postal Service
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April 2025 by Susanna Vargas
love when my package sits in your facility for 3 business days and causes my order to be late. i worked in a warehouse before and the only explanation for this is laziness.
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March 2025 by Cady
My package has been stuck here for a week with no updates. I’m extremely upset and had to file a missing mail request, and STILL no update. That is absolutely ridiculous. Get yalls issues in order and stop losing everyone’s packages!!!
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March 2025 by Sir Mr Ryan LAKERS
Wish I could give the retail counter ZERO stars. They older lady I dealt with is a joke and so so Rude! I asked nicely for a large book of stamps and she looked at me and said aw No!, she then looked and found a huge stack of stamps. She definitely is on a power trip, I don't know why, her job is definitely not special one bit!
