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March 2024 by Karen Cory
Why does it take so long to get mail to anyone in the metro area? I mailed a card from Johnston on Monday to my son who lives in Ankeny (9 miles from me) and he still has not received it 5 days later. I was assured by a postal worker on Monday that it would go to the mail sorting facility that night. His mother-in-law lives 175 miles away and mailed her card the same day. He received hers 2 days later. This is not the first time this has happened.I mailed Halloween cards to 4 grandchildren in the same family. Three got their cards. I got the fourth card returned with a “no such address” stamped on it (so of course I had to get another envelope and stamp because they were good about making sure the stamp and envelope could not be used to forward it again.) The valentine cards I sent to them had 3 arrive on one day and the fourth the next day. The service and dependability are the reason I will not have my prescriptions sent by mail—who knows when they’ll arrive and the insurance companies won’t give you an emergency refill more than once when they don’t. It seems like every time rates are raised, service goes down another notch.
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February 2024 by Trenton “TrentyPooh” Collins
These guys are constantly routing my packages out of state for absolutely no reason. Really tired of the incompetence through out USPS. Tell me where it makes sense to send an arrived package from Des Moines to Michigan? Same company that whines about money blows it routing packages out of state for the simple reason of they just can. USPS is garbage and the Des Moines centers are just as bad. Don’t expect straight answers on why they do this kind of pointless stuff either, they can’t tell you (more likely they won’t tell you knowing this company)
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February 2024 by VKN
They don’t like truckers all truckers waiting almost 6 hours for loading they don’t care pls help truckers guys those people work Us mail …
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January 2024 by Shakhbozkhon Abdulazisov
For truck drivers. Very very slowwww night shift workers need to be fired from their positions. 0 0 0 stars
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December 2023 by Elijah J
garbage
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December 2023 by Andrew Francis Schreier (RewSchreiJewSchrei)
Received wonderful training here to be a Clerk at the NDC. From Cindy Lamb, and O'Hara! Much love and thank you! In spirit with me always :D. The training here got me into a career that led to making the rest of my life far better than it ever could have been without it all. Thank you! God Bless the USPS and U! S! A!
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December 2023 by Vitalii Kerch
Des Moines Network Distribution is a Bermuda triangle for packages. If I could do 0 starts- it would be exact evaluation of their service.
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October 2023 by Earl Davis
I went to the post office today and a really nice lady helped me. I was in tears because I was afraid of missing my deadline for my place. She was such a good person and her conversation helped my day.
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October 2023 by Carlos Fernando Enriquez Bob
I was driving on University at 10:35 pm today and the driver of this unit saw that I was coming and that I was bringing the road, he did not care, he recklessly crossed seeing that I was coming, the truck crossed me, I braked hard and almost crashed it This person has psychological problems, he is insane and has very bad intentions, he almost killed me and I want them to take action to get him fired, he can't be endangering people's lives with that big truck because if I get the video I'm going to take action legal.
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August 2023 by S
Hand of applause for these front desk workers! They’re helpful and happy! You are awesome!
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July 2023 by Julia B
Very rude and unprofessional. Tried to apply for a passport and they were 0 help with my issues. Laughed in my face, made me feel extremely not welcomed, embarrassed, and didn’t take me seriously. Walked out because I was about to cry.
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July 2023 by Jessica Anderson
First, I want to say that the employees behind the desk at the 2nd avenue post office are wonderful, helpful, and kind. They are a true asset to the postal service, and I am grateful for them. That being said, there are continual issues with packages not being scanned when I deposit them into the drop box in the lobby. Most recently, I deposited a package on Saturday afternoon and there is still no indication it has been scanned or accepted. Nearly all of my packages deposited in the dropbox the past month have not been scanned the day they are received (despite being received by the deadline). Timely scanning matters, and it is unfortunate operations are continually going downhill.
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July 2023 by John Boeck
My package was Supposed to be b. delivered today was in Is des moines yesterday Now it's in new hamster Somebody's not doing their job
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June 2023 by Carrol Rolow
I'm really tired of people applying for jobs and not wanting to do them I had and agent on chat tell me des moines sent my package back to Illinois even though it said waiting in des moines for 4 days.... I'm bout sick of the treatment... and go figured nothing will get done about it.... my opinion the mail business is getting run down to the ground from the inside out.... us citizens really don't have to do much just go in and get OUR stuff and all of you lose your minds.... yall need to be held accountable this is out of hand!!!! Look at your rating..... it's sad
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June 2023 by Rene Lopez
Very old facility, super busy place, lots of trucks loading
