UScellular in Dubuque offers a range of communication services, including the latest smartphones, high-speed internet, and connected home solutions. The company prides itself on providing exceptional service from real humans, ensuring customers feel valued and supported. Customers frequently highlight positive experiences with staff members, especially with a sales associate named Nick. Nick is praised for his patience, expertise, and willingness to help, often going above and beyond to assist with phone setup, plan upgrades, and explaining options clearly. Many customers appreciate how he takes the time to walk them through their choices, whether during busy or quiet times, and helps them find the best deal suited to their needs. One customer shared that Nick helped qualify them for benefits and discounts to support their limited income. The store is recommended over other locations in town due to the friendly and attentive service. Overall, UScellular in Dubuque is known for its friendly staff, helpful approach, and commitment to making customers’ experiences positive, especially during important updates like phone replacements. The store remains a trusted place for those seeking reliable communication services and personalized support.
Was an amazing help more then once My kids my dad and father and law all use us cellular
October 2023
Nick was fantastic he took time helped me get the phone fully set up and went above and beyond helping qualify me for the acp benefit and a military discount Added to my account to help me out because I'm on a limited income, will definitely will recommend everyone i know to go see nick
September 2023
Very good experience with Nick adding a line to my plan and upgrading my phone. He was patient with all my questions and took the time to explain everything to me. If you need to go to a Uscelluar location in Dubuque, I would definitely recommend this one vs the one up town.
