Verizon offers mobile, 5G home internet, and business services. Customers can visit the store, schedule appointments online, and utilize options like in-store pickup, free 2-day shipping, or same-day delivery. Reviews highlight that service representatives are extremely helpful, friendly, and provide great customer service, often going above and beyond to assist with issues like activating phones or porting numbers. The staff works hard and makes processes go smoothly. However, wait times can be extremely long, sometimes lasting hours, which is attributed to the store being short staffed. Despite the waits, the location itself is convenient and the service from representatives is highly recommended.