Verizon offers mobile, 5G home internet, and business services. Customers can visit the store, schedule appointments online, and utilize options like in-store pickup, free 2-day shipping, or same-day delivery. Reviews highlight that service representatives are extremely helpful, friendly, and provide great customer service, often going above and beyond to assist with issues like activating phones or porting numbers. The staff works hard and makes processes go smoothly. However, wait times can be extremely long, sometimes lasting hours, which is attributed to the store being short staffed. Despite the waits, the location itself is convenient and the service from representatives is highly recommended.
I have been with Verizon for 9+ years and today was the first time a employee has honestly helped me out and walked/showed me stuff that I could have been doing the whole time as a customer to lower my bill I really appreciate it his name is Durrell thank you sir very much
August 2026
I had a great experience with Verizon! Tyrese Ralston was friendly, helpful, and made everything really easy. He took the time to answer all my questions and made sure I understood everything before I left. Great customer service and definitely recommend Verizon to anyone looking for a reliable phone provider!
August 2026
Durrell excellent service! Fixed my problem and showed me some things on my phone, even opened the door and greeted me. Best customer service!!
