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“Been a customer for years. Julie is the nicest. Units are very clean.
Come and go as you want or need.
Code accessed gate.
Well lit.
Doors on units have space for two personal locks and then the lock that’s part of the door itself. So triple locked.
I’ve recommended multiple people to American Self Storage because of the good experience I’ve had as a customer.”
“We changed over from another company when Streamline bought them out. There were a few glitches but Streamlinecwotked with me to figure it all out. I'm glad we decided to stay with them.”
“Absolutely love this place. It’s safe, clean, & I’ve never worried about items being ruined due to weather. When preparing for our move, Camy & Hilary (& another gal from the Cedar Rapids location) were so amazing everytime we went in for boxes (which was a lot). They just would talk to us like friends & not just another customer. They were just so great, we cannot recommend Green Acres enough!”
9:30AM - 4PM
3680 University Ave Ste A, Waterloo
Self Storage
“Polite friendly staff answered all questions and clarified any concerns I may have had. Clean well maintained securer looking facility than most others I have seen in the area. Bay of units looked almost like if not new. No long delays on anything like other places who seem barely held together. Time will tell but from my experience thus far they seem to be a very professional, prompt and thoutfully run outfit worth moving your storage needs to. Their site setup will definetly meet the standards necessary for your homeowners offsite storage of personal property insurance (unless your insurance is in need of change or replacement) under your basic or umbrella setup from what I have looked into.”
“I have had a unit with them for many years now. It was easy to get and the staff have all been friendly, professional, knowledgeable and very accommodating. When I no longer needed a large unit, it was a simple process to get into a smaller one. Since I am not currently residing in Waterloo, so being able to pay online saves me a lot of hassle. I have just recently closed out my unit here due to moving cross country, and that process was absolutely easy as well. I appreciate what they have done over the years.”
“**Updated**Made reservation yesterday via call. Your directed through their automated phone system. I received a reservation number and was told I'd be able to complete check in the next day (Sunday at 9am). No one is here to help me complete check in. They say you can "skip the counter" by completing check in online but it asks you to log in and I've never created an account. Tried going through the forgot pass dialogs but Im never sent information to log in. Also, it's not clear exactly if there is even an office to check in with. Tried calling and it's a 40 min wait.Alright, so your supposed to go to the "3633 University Ave, Waterloo, IA 50701" location first to do the counter checkout process. Changing from 1 to 4 stars because everyone has been polite, it's probably my fault for not understanding the process, but for a noob this wasn't as obvious as I'd like it to be.”
7AM - 7PM
3633 University Ave, Waterloo
Self Storage
“I took advantage of the self-service feature and found the process extremely straightforward and convenient. As long as you have a good mobile connection on your phone, it's quite easy to check in and out. The truck I was assigned was clean and in good condition.”
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“We've used Iowa Storage Solutions for 3 years now. Customer service is their top priority. Clean and well maintained facilities. They will go the extra mile to ensure you can access your belongings 24/7.”