U‑Haul Moving & Storage of Waterfalls offers moving solutions, from truck rentals to portable U‑Box containers and self‑storage. Customers find the self‑service feature extremely straightforward and convenient, especially with a good mobile connection for checking in and out. Trucks are reported clean and in good condition. Staff are described as friendly, helpful, knowledgeable and approachable, providing direction that turns customers into regular customers. Some customers note a high mileage vehicle with less than a quarter tank of gas. Overall, the site is highly recommended for local or long‑distance moves, setting the standard for other locations.
Walked in, hooked up a trailer and was on my way in no time. When I came back, I was in and out in just a few minutes.
April 2026
Ross and the entire team were very helpful and accommodating to meet our needs. I truly appreciate the customer support that we received! Thank you!
March 2026
Fought with u-haul customer service for hours after being charged multiple times for a storage unit and never being sent a unit number. Went to this u-haul dealer and talked to the general manager Ross. And he treated me great and got me a unit at his location. One of the greatest managers I have talked to in a while.
