9 - 11AM 12 - 5PM
99 E Willman St, Hiawatha
Shipping Centers
“Wasn’t able to find the direct phone number. Automated system was NOT helpful. UPS mail stations unable to help. Drove to this distribution location. Staff super helpful. 5⭐️. Though, forgot to get the direct number. Problem was averted. Package received. Appreciate your help ?”
“Today I found myself needing a notary in a pinch. After about 5 calls & not finding anyone, I dialed PakMail. They made my day and were able to send my FedEx overnight package too! Thanks so much for all the help!!”
“A 5k with nearly 2000 entrants requires quite a number of pages printed to enable the volunteers to know where to go and what to do, and to check registrations. We used this FedEx office for the 2023 Cedar Rapids Turkey Trot. They did a great job and were very easy to work with.”
7:30 - 11AM 1 - 3:30PM
700 1st St, Palo
Shipping Centers
“I have sent several fragile, big and unusual sized items over the last few months and had them packed at the UPS store. They all arrived to the destination all over the United States with no problems. The people working there are friendly and I am glad I chose them to mail my items. I would highly recommend using them.”
“Lee- THANK YOU. Your store deserves more 5 star reviews because of your problem-solving abilities and your true customer care.Situation: $300 "honey wagon" (43 gallon poop tote on wheels for camping) needed to be returned. First, note that it was sent by free shipping from Amazon via FedEx. EVERY carrier we went to said it exceeds the formula of dimensions plus weight to be able to do a normal, fee-free return. It would have cost me OVER FOUR-HUNDRED DOLLARS to return it because it exceeded standard shipping for USPS, UPS, and Fed-Ex, yet it was delivered by standard shipping by Fed-Ex. Figure that one out. Since the box was unopened, Lee at Pak-Mail suggested we do a return-to-sender, which in his opinion was about a 50% chance of rejection, based on its size, but NO COST to me to do it or have it get rejected (and if rejected, sent back to my house). I went for it and it WORKED and I got refunded by Amazon!! THANK YOU LEE!!!!!”
“Things I love about our small town post office. P.O. Boxes are right Infront so you are in and out anytime. The lady who runs the office is super super nice. The stamp line is ten times shorter than cr and so is mailing out! Thank god we have one”
“Chris, All the precious objects we inherited, that you packed and shipped from Cedar Rapids to Boston have arrived perfectly. Once again, you did an outstanding job. We thank you again for the very impressive job you did for us. Well, well done. Thank you very much. The Miller's Boston, MA”
8:30 - 11AM 12:30 - 4:30PM
708 Main St, Center Point
Shipping Centers
“I have had 100% great service from our post office in Marion, Iowa! I appreciate all the employees and everytime I have called about something they have taken care of it quickly and were so polite on the phone. Thanks go to each and every one of you...I appreciate you all and your services.”
“A business patron of a PO Box for years and a regular at this post office. The postal customer service reps have been very helpful over the years with my many deliveries. When I’m traveling extensively never have an issue with mail being held then delivered upon return. I’ve been treated friendly and kindly.In the past have had a box elsewhere in CR. The experience was very different there.I recommend trying this office. It’s been a great experience for me. Hopefully you, as well ☺️”
“Beth was so much help. Very kind, couldn't have made it any easy. Treated me with respect. This gal is a wonderful asset for your company. Good help is hard to come by, treasurer good employees!”
10AM - 1PM 2 - 5PM
418 Vanderbilt St, Fairfax
Shipping Centers
“Contrary to some other reviews, I always receive EXCELLENT service. Fairfax - as a town and community, benefits so much for having a local post office. Thank you”
“I didn't see a survey for a review. Joel in the print center did a great job helping me print my wedding invitations. He called and emailed meto make sure everything was okay. He made the process very smooth for us. GREAT customer service!!”
“This store, under various customer numbers at the time of my visit, or regardless of who the staff is, goes above and beyond to assist. Whether sensitive paperwork for a will or POA, notary, to returns or packages to mail.Staff was so kind offering to scan not just copy. Mail to the various locations and produce copies needed. I didn’t even know about this option. I was offered this. The kindness during that difficult time is very appreciated.I’ve meet a variety of staff over the years and they’re all, for me, doing a solid job. Very helpful.This office is the primary location used for many years. They have preferred customer parking in front to include handicap accessible spots close to the door”
“I like that this PO opens earlier than most. I’ve not experienced anything horrible here at all. Always been at least two employees up front when I have come in. Earlier in day with fewer customers there is the one employee which is fine.”
“I received two Christmas cards from my dad in Branson MO. It somehow got to me without a zip code and the city was spelled Cedor Raprda. If that doesn't blow your mind he didn't even put the state. But my mail man showed up like always. Thank you for all the hard work this year. Hats off to the' southwest side postal workers.”
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“Lisa was so helpful today, during our call. She suggested something I hadn’t thought of and helped solve my problem. The kindness of others truly meant so much to me today. And also, to have someone answer the phone at a post office-this does not happen in Colorado!”