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“Just opened a new account and applied for a credit card here. Best experience ever, Bailey Trotter helped me through every step and explained in detail each different types of accounts and credit card lines I can open up. Extremely respectful professional and helpful staff! Respectfully answers any questions you have!”
“Alma and the team at Greater Iowa have been nothing less than stellar. I’m writing this review as I am disgusted at the incompetence of another institution who stopped my auto pay & then it effected my credit. GICU has called to make sure that my payments were completed when they hadnt received it yet before a late fee or report to the credit union. This is the kind of competence and customer service. I expect and appreciate. FWF.”
9AM - 12PM
1510 N 1st St, Indianola
Banks
“Been banking there most of my life. Some, not all, of the employees think they own the bank and enforce strict policy rules. Some are more relaxed and understand how the customer normally banks. Crap shoot when utilizing multiple locations. Average score from me. Nothing great, nothing terrible.”
8AM - 12PM
1901 W 2nd Ave, Indianola
Banks
“Don't bank here (yet) but I really appreciate your business supporting local events like the Des Moines Challenge coming up this weekend at Pickard Park. People may not know it, but disc golf is very important to the state of Iowa.”
“Always pleased with the service I receive! The employees have always been very helpful and have answered any questions I may have! Thankful for a local credit union that has been great!”
“Amazing local bank that has all the capabilities of a large national bank without the corporate overlord vibe. The entire team is friendly, knowledgeable, and consistently go above and beyond. They invest in the community and a great partner for growth minded businesses. Ignore the disgruntled reviews and visit to see for yourself!”
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“I’ve been very happy with my treatment by the people who have worked with me here after my move from Wisconsin. I compared services and rates with all the banks and credit unions here and chose TruBank. Several of my friends also recommended TruBank to me.”