“I recently moved to a rural area and cell phone signal was intermittent at best. Multiple contacts with my long time carrier left me frustrated and angry so I visited other carriers without success. No one was actually listening to me, I didn't want high speed this and extreme that, just a basic service without all of the bells and whistles. I was done paying well over $100 a month for nothing and was given one sales pitch after another by people talking over my head, my former carrier being worst of all. It was SUCH a relief when I came to the T-Mobile store, Rome and David provided me with outstanding customer service, patient and informative, and had my service switched in minutes at less than a third of what I'd been paying. I arrived home to the best cell phone signal I've had in nearly a year as a very happy senior!”
“Christina is amazing at what she does. She definitely knows what she is doing and was very professional. I was stressed about getting a new phone, but because of her the process was better than expected. She also takes pride in ensuring veterans get the discounts they deserve. ??”
“Phillip also known as Phill was so nice and helpful, I was on the phone for an hour and on hold for 30 min trying to get things figured out and he was the first helpful nice person I talked to”