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“Cayla and Jordan hooked me up with a bank account in like 20 minutes and when I had issues with the online banking I got it fixed almost immediately thanks to them. Both great people, please give them a raise and more money thank you. 😎”
“Spoke with Lori on the phone today and she was an absolute pleasure to talk to. She kept me informed the entire time and built rapport with me. She was friendly, positive, and helpful. Thank you for hiring great staff like Lori! Great first impression of the credit union!”
“I have been a customer ever since I moved to Iowa years ago and have always been at the same branch. Everyone I ever come in contact with is extremely professional and very friendly. They have earned my trust for many reasons and I doubt I will ever want to change banks.”
“The MidWestOne Bank branch offices in Iowa City that I've visited are all quite nice. This one on Rochester is one of the best with plenty of free off-street parking, and an abundance of friendly bankers.”
“Of course, based on my experience, I consider Hills Bank to be the best and most secure
and the service is excellent and fast... I’d like to send them my regards”
“Jessica Steines is awesome! She has helped me resolve numerous issues and is always very on top of things. I'd recommend her to anyone no matter whether they're dealing with a simple or complex case.”
“Needed help with a withdrawal from our checking account and Cameron and Sarah were a great help. Highly recommend this branch for your banking needs in Iowa City.”
“We have been banking at MidWestOne for over 30 years. In those years we have always been treated with respect and have been given great service. We bank at the Rochester Branch.”
“They’re usually always nice & do their best. Also they don’t really enforce taking your mask off for the cameras. Probably just something stupid from Corporate made them put up/signs.But yeah, overall they’re pretty good ^^”
“I made my first visit to the MidWestOne Bank location in the Iowa City South of 6 community. The staff were very friendly and helpful. I like the modern clean design of the main lobby. They have a nice hotel-style coffee bar, and plenty of comfortable seating. It's important to have these full-service neighborhood banking options in Iowa City.”
“I don’t know y this bank has low reviews ! Frankly speaking I was reluctant to join them because of the reviews but it was super close to me after 1 month with them they are always helpful very knowledgeable especially Jazmine and her colleagues every one is super polite and highly professional I’m not frequent reviewer kinda guy but I guess this time I had to provide my honest opinion”
“Phuc Lovan was fantastic when we were refinancing our home! Every time we called or text him with questions that we had he was always there to answer and help us out. Definitely recommend going through Phuc as USBank on Mormon trek.”
“As my parents have aged and need more help sorting out finances or just checking if something is a scam this bank has been a lifesaver. Jarrod Kauffman has been patient, kind and more than helpful with things above and beyond what I thought a bank would help with. Thank you!!”
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“I have been with this bank (first UICCU, now called GreenState) since 1989 and they have always been incredibly helpful. If you are interested in low credit card rates or good investment products, they offer some of the best deals I’ve seen anywhere. Sometimes this means they don’t offer services I want (like overseas transfers) but I wouldn’t switch banks for anything!”