The Marshalltown store just keeps on going down hill. They suck and need to be shut down. No customer service to speak of. The store is filthy to say the very least. I will as of today never set foot in there again.
October 2021
I'd actually give zero stars if I could....I waited for more than 20 minutes AFTER a page was sent out for customer service at the jewelry counter. No one showed up. I guess my money isn't wanted here.